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Full-Text Articles in Social and Behavioral Sciences
Trust Is Not Enough: Examining The Role Of Distrust In Human-Autonomy Teams, Sydney Begerowski
Trust Is Not Enough: Examining The Role Of Distrust In Human-Autonomy Teams, Sydney Begerowski
All Theses
As automation solutions in manufacturing grow more accessible, there are consistent calls to augment capabilities of humans through the use of autonomous agents, leading to human-autonomy teams (HATs). Many constructs from the human-human teaming literatures are being studied in the context of HATs, such as affective emergent states. Among these, trust has been demonstrated to play a critical role in both human teams and HATs, particularly when considering the reliability of the agent performance. However, the HAT literature fails to account for the distinction between trust and distrust. Consequently, this study investigates the effects of both trust and distrust in …
Trust In Self, Trust In Others: The Impact Of Emotions On Advice Behavior, Benjamin Slade
Trust In Self, Trust In Others: The Impact Of Emotions On Advice Behavior, Benjamin Slade
All Dissertations
This dissertation proposes that task-specific self-confidence, trust in motives, and trust in competency are the three main drivers for advice use and willingness to pay for advice. After developing this general argument, the paper then focuses on how emotions influence advice use and willingness to pay for advice. Furthermore, this paper argues that the influence of emotions on advice is partially mediated by task specific self-confidence, trust in motives, and trust in competency. This model elaborates on the underlying emotional mechanisms which may guide the mediation paths, and then tests this expected pattern with four different incidental emotions; regret, pride, …
Preventing Misuse And Disuse Of Automated Systems: Effects Of System Confidence Display On Trust And Decision Performance, Margaux Price
Preventing Misuse And Disuse Of Automated Systems: Effects Of System Confidence Display On Trust And Decision Performance, Margaux Price
All Dissertations
Complex decision-making may be aided by forms of automation known as decision-support systems (DSS). However, no DSS is completely reliable and so it is imperative that users know when they should and should not trust it (calibration of trust). Previous research has shown that providing users with information about the DSS's confidence in its own advice ('system confidence') can help improve the calibration of user's trust of automation and actual system reliability on a trial by trial basis. The current study examined how the nature of the presentation of system confidence information affected user's trust calibration. The first study examined …