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California Polytechnic State University, San Luis Obispo

Experience Industry Management

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Articles 1 - 11 of 11

Full-Text Articles in Social and Behavioral Sciences

Fifty-One Years Later: A Case Study On Title Ix Implementation Practices Of The Ncaa, Reece Jason Wisler Dec 2023

Fifty-One Years Later: A Case Study On Title Ix Implementation Practices Of The Ncaa, Reece Jason Wisler

Experience Industry Management

Since the implementation of Title IX, the law has increased opportunities for female participation in intercollegiate athletics and changed the perception of women's sports. The purpose of this study was to examine the practices that the National Collegiate Athletic Association (NCAA) implemented to support Title IX. The methodology of the case study was to create research questions and an instrument that was utilized to guide the researcher when collecting data. The findings of the study concluded that the governmental structure of the NCAA lacks the necessary power to implement policies that support Title IX, but the committees within the organization …


Let It Burn: A Case Study On The Risk Management Practices Of Burning Man Project, Ethan S. De La Torre Dec 2022

Let It Burn: A Case Study On The Risk Management Practices Of Burning Man Project, Ethan S. De La Torre

Experience Industry Management

Risk management can be defined as a decision-making process of planning, identifying, analyzing, developing a response for, and controlling potential risks with the goal of minimizing the negative impacts of those risks. Risk management is an essential practice for all events, especially large-scale, live entertainment events. The purpose of this study was to examine the risk management practices for Burning Man. The instrument utilized in this study was a best practices guide developed by the researcher. Data were collected prior to, during, and following Burning Man 2022: Waking Dreams. Sources of data include printed material and online sources published by …


Immerse, Interact, Impact: A Comparative Analysis On Selected Experiential Marketing Activations At Outside Lands Music And Arts Festival 2022, Phoebe R. Saul Dec 2022

Immerse, Interact, Impact: A Comparative Analysis On Selected Experiential Marketing Activations At Outside Lands Music And Arts Festival 2022, Phoebe R. Saul

Experience Industry Management

The commercial marketplace is becoming increasingly experiential. Experiential marketing activations, particularly those done at music festivals, are emerging as a highly valuable marketing tool to impact brand recognition and loyalty through the creation of unique branded experiences. The purpose of this study was to examine the experiential marketing design practices utilized at selected branded activations within Outside Lands Music and Arts Festival 2022. A comparative analysis was conducted on three selected experiential marketing activations at Outside Lands: The House by Heineken, the Music Den by Toyota, and the Ocean Love Tour by Gray Whale Gin. The findings concluded that the …


Choose Your Own Adventure: A Comparative Analysis Of Storytelling Elements In Selected Immersive Experience Attractions, John E. Balido Mar 2021

Choose Your Own Adventure: A Comparative Analysis Of Storytelling Elements In Selected Immersive Experience Attractions, John E. Balido

Experience Industry Management

Stories are powerful tools used to both connect and communicate through a multitude of mediums. Movies, marketing campaigns, and experience design in theme parks are modern examples of storytelling, using various practices to bring the narrative to life. The purpose of this study was to analyze the manipulation of storytelling elements to create and build an immersive adventure experience in selected theme park attractions. A comparative analysis was conducted on theIndiana Jones Adventure and the Star Wars: Rise of the Resistance rides at Disneyland using an instrument that analyzed both experience design and storytelling practices. Findings concluded that the practices …


The Possibilities Are Limitless: A Case Study Of The Best Practices Of User Experience For Apple Inc., Chloe Richardson Dec 2020

The Possibilities Are Limitless: A Case Study Of The Best Practices Of User Experience For Apple Inc., Chloe Richardson

Experience Industry Management

In recent years, society has followed the development of user experience practices in technology companies. User experiences contribute to emotional connections between the company and the consumer, memorable experiences associated with the brand, and the design of products. The purpose of this study was to examine the best practices of user experience for Apple Inc. The research for this study was conducted using a best practice case study guide developed by the researcher that examined the user experience Apple provides. The results of this study indicate there are numerous ways Apple creates user experiences. Apple was recognized as a leading …


Market To Me: A Case Study On The Marketing Efforts Of Salesforce Software Company, Marissa Adrianna Spiess Espinola Nov 2020

Market To Me: A Case Study On The Marketing Efforts Of Salesforce Software Company, Marissa Adrianna Spiess Espinola

Experience Industry Management

Social media platforms constitute outstanding channels for fostering relationships with consumers. Recently, there has been a drastic shift towards social media marketing and away from traditional marketing. Marketers are beginning to understand the importance of social media opportunity and are implementing social media marketing strategies and initiatives into companywide marketing practices. Companies cannot afford to lack presence on social media, as competitors could outpace them with marketing efforts of products and services to the public. Social media has become a necessary tool when marketing and advertising. The purpose of this study was to examine social media marketing practices of Salesforce …


Dancing In The Desert: A Case Study On The Digital Marketing Techniques Of Coachella Valley Music And Arts Festival, Colleen R. Cranny Jun 2020

Dancing In The Desert: A Case Study On The Digital Marketing Techniques Of Coachella Valley Music And Arts Festival, Colleen R. Cranny

Experience Industry Management

Digital marketing is a marketing strategy that helps companies grow in multiple ways. Digital marketing and the five Ds (digital devices, digital platforms, digital media, digital date, digital technology) represents the evolution of marketing in the modern era. The purpose of this study was to examine the digital marketing practices of Coachella Valley Music and Arts Festival. Coachella and its digital marketing techniques are strategically planned in order for the festival to reach its target audience. Research for this study was conducted using a case study. The results indicated that Coachella’s digital marketing is effective in reaching the target audience …


A Giant Impact: A Case Study On The Community Development And Unification Practices Of The San Francisco Giants Community Fund, Geri E.M. Pirkle Jun 2020

A Giant Impact: A Case Study On The Community Development And Unification Practices Of The San Francisco Giants Community Fund, Geri E.M. Pirkle

Experience Industry Management

Over the past two centuries, the considerable efforts of a number of organizations, companies, and individuals have led to the concurrent growth of two powerful industries: professional sport and community development. The last few decades have seen a merging of these two realms which effectively combine their separate spheres of influence to create a significant platform for societal change. The purpose of this study was to examine the community development and unification practices employed by the San Francisco Giants Community Fund. The researcher designed a case study examining the programs and events, partnerships and sponsorship, and marketing and fundraising practices …


More Than Sport: A Case Study On Sport Diplomacy Within The 2014 Sochi Winter Olympics, Caleb J. Mcneil Mar 2020

More Than Sport: A Case Study On Sport Diplomacy Within The 2014 Sochi Winter Olympics, Caleb J. Mcneil

Experience Industry Management

Throughout society’s history and into today, sport continues to be at the forefront of leisure activities and the media. Those in the sports industry understand this constant attraction and therefore try to promote unity in terms of diplomatic, social and political relations. The purpose of this study was to examine the strategies implemented by Russia during the 2014 Sochi Winter Olympics to promote sport diplomacy among athletes and fans. The researcher designed a case study examining the programs, marketing, and soft power strategies used by Russia during the Sochi Winter Olympics. The results indicate that Russia failed to capitalize on …


Parks, Recreation, And Opportunities: A Case Study Of East Bay Regional Park District's Climate Change Mitigation And Adaptation Strategies, Brett Walsh Dec 2019

Parks, Recreation, And Opportunities: A Case Study Of East Bay Regional Park District's Climate Change Mitigation And Adaptation Strategies, Brett Walsh

Experience Industry Management

In the face of a global climate emergency, community parks & recreation and land management agencies are beginning to adopt a critical role in the fight against climate change. This study gathered information on efforts around the world and created a case study guide to examine the climate change mitigation and adaptation strategies of East Bay Regional Park District in the San Francisco Bay Area of California in the United States. The study was conducted in hopes of shedding light on how small agencies can be proactive and contribute to larger efforts, creating greater regional impacts.


The Lone Coyote Of The National Basketball Association: A Case Study On The Organization Culture Of The San Antonio Spurs, Dylan O. Staub Jun 2019

The Lone Coyote Of The National Basketball Association: A Case Study On The Organization Culture Of The San Antonio Spurs, Dylan O. Staub

Experience Industry Management

Organizational culture exists within every professional sports team’s organization and makes up the organization’s DNA. The San Antonio Spurs are one such Professional Sports organization that innovates new global team building strategies that values the group as a whole over the individual. The purpose of this study was to examine the organizational culture of the San Antonio Spurs franchise in the National Basketball Association (NBA). The researcher used a best-practices guide to evaluate the San Antonio Spurs’ corporate culture. This study found that the San Antonio Spurs are effective in their organizational culture practices, however, could focus their efforts more …