Social and Behavioral Sciences Commons^™

Influence Of Feedback And Comment Labels On Information Sharing In A Computer Mediated Collaborative Environment, Gary D. Denney

Theses and Dissertations

A group support system (GSS) uses a combination of networked personal computers, software, and human facilitation to improve the group decision-making process. Group support Systems are being used in the Air Force today in a variety of capacities and in particular by the Warner-Robins Air Logistics Center (WR-ALC) to assess acquisition risks. Prior GSS research has found that certain structural and social dimensions of GSS designs might influence whether optimal process improvements take place. However, the dimensions that positively influence group performance have continued to be a matter of debate. This thesis looked at several structural and social contingencies to …