Social and Behavioral Sciences Commons^™

@Houstonpolice: An Exploratory Case Of Twitter During Hurricane Harvey, Seungwon Yang, Brenton Stewart

Faculty Publications

Abstract

Purpose

The purpose of this paper is to examine the Houston Police Department (HPD)’s public engagement efforts using Twitter during Hurricane Harvey, which was a large-scale urban crisis event.

Design/methodology/approach

This study harvested a corpus of over 13,000 tweets using Twitter’s streaming API, across three phases of the Hurricane Harvey event: preparedness, response and recovery. Both text and social network analysis (SNA) techniques were employed including word clouds, n-gram analysis and eigenvector centrality to analyze data.

Findings

Findings indicate that departmental tweets coalesced around topics of protocol, reassurance and community resilience. Twitter accounts of governmental agencies, such as …

Health Literacy Environment Version 2 Peer Review And Pilot Test Responses, Kelsey Grabeel, R. Eric Heidel, Sandy Oelschlegel, Rima Rudd

Faculty Publications

No abstract provided.

Considering "Atmosphere" When Facilitating Information Seeking By People With Invisible Disabilities In Public Libraries, Rebecca Muir, Kim M. Thompson, Asim Qayyum

Faculty Publications

Twenty percent of Australians reported having a disability in 2015. Disability may occur at any time during the lifespan, however most disabilities are invisible. When a disability is invisible, or not immediately apparent to an outsider, individuals may need to self-identify to access inclusive services, or accommodation may never be offered at all.

When the perceived number of information seekers with a disability is low, information organisations may deem services unnecessary. Considering information access is a human right, information service providers and researchers need to seek low cost and low effort ways to facilitate information access and information seeking behaviors. …

Lsu Libraries Diversity Residency Program: Planning, Launching, And Assessing, Sigrid Kelsey, Ebony Mcdonald

Faculty Publications

The ACRL Diversity Alliance “unites academic libraries committed to increasing the hiring pipeline of qualified and talented individuals from underrepresented racial and ethnic groups.” As a member of the Alliance, LSU made the commitment to: establish a residency program for at least one individual, lasting a minimum of two years; design experiences at the local level to expand the residents’ interests and skills; serve as a resource to those institutions participating in the ACRL Diversity Alliance; provide at a minimum the same level of professional development support provided other library faculty/staff/employees; and provide a salary for the resident commensurate with …

A Hidden Gem Becomes A Fertile Mining Ground: Historic Prison Admission Books And Data-Driven Digital Projects, Sl Ziegler, Steve Marti

Faculty Publications

No abstract provided.

The Role Of Culture And Folk Art In School Library Programming, Lucy Santos Green, Melissa Johnston

Faculty Publications

Exploring the practices of teacher librarians in other countries fosters new knowledge, contributing to global communities of practice. The need to equip today’s youth with complex 21st century skills has served as a catalyst for change in the traditional practices of school librarians all over the world. It is this necessary change that led to questions regarding school library practices at an international level and to the need to explore school librarianship on a global level. This research study explores ways program design grounded in cultural understanding, experiences, and ways of knowing the world, are applied by practicing school librarians …

Innovative Information Literacy Landscapes: Leveraging The Specialized Knowledge Of Lgbtq+ Communities In Research And Practice, Vanessa Kitzie

Faculty Publications

This paper examines how Knowledge School principles can help libraries develop a more nuanced understanding of how social and cultural differences shape knowledge production and dissimi-nation within LGBTQ+ communities. I focus on information literacy (IL), in which practitioners teach individuals to seek, evaluate, and use information. IL can empower communities by enhancing education, confidence, and decision-making. However, libraries often approach IL from a deficit, skills-based perspective by envisioning communities as lacking the requisite knowledge to fulfill their information needs. As a Knowledge School, we need to move away from one-size-fits-all approaches to librarianship. Through research, we can understand how communities …

Post-Custodial And Collaborative: A Primer For Memory Institutions Beginning Digital Archiving Projects, Lindsey Memory

Faculty Publications

This paper reviews the three major types of digital archiving projects: memory institutions’ digital archiving projects, community-based archiving, and personal digital archiving. An examination of some common challenges and opportunities present in most of these projects-- particularly any in the post-custodial model-- follows, with illustrative examples of various digital archiving projects. This paper may serve as a primer for memory institutional staff wishing to understand the landscape of digital archiving projects, both within and without the authoritative, disciplined approach most commonly taken by memory institutions.

Why You Should Consider Going To Non-Library Conferences, Michael Denotto

Faculty Publications

I have been an academic librarian for almost 7 years. This summer, I attended my first ALA National Conference. I plan on attending my first ACRL Conference in 2021. Nearly half the conferences I have participated in during my career have been non-library focused. I believe that alternating between library and non-library conferences has made me a better librarian and library advocate. And, as such, this is a path that I encourage other librarians to consider.

Preparing Future Librarians And Current Information Professionals To Lead Libraries In Times Of Crisis, Feili Tu-Keefner, J. Liu, D. R. Lyons, A. Hobbs, J. C. Smith

Faculty Publications

Libraries today are expected to be a hub of information service providers and also serve as catalysts for community engagement. LIS education programs are responsible for producing proficient future librarians who will be strong advocates of innovative services to their communities and who can rise to the occasion in providing community-first disaster and health information services. However, one of the most difficult tasks is developing LIS pedagogy that can be delivered both in traditional classrooms and online. To that end, in October 2015, faculty members and graduate students from the School of Library and Information at the University of South …

The Ultimate Survey: Asking One Question At A Time To Get Feedback From Library Users, Leticia Camacho, Brian Wages, Taylor Harris

Faculty Publications

Libraries use surveys and other instruments to gather feedback from their users. However, with competition from many other campus entities requesting input, how can survey fatigue be avoided? To gather this feedback, the Social Sciences Reference Desk utilized a short, fun and easy method. Each week for 10 weeks during the fall semester of 2017, the reference assistants wrote a survey question on a whiteboard and provided sticky notes for patrons to write their answers. The survey provided valuable information about patrons’ needs and expectations. It also fostered changes that were easily implemented to improve the delivery of library services.

Creating A Hip In The Library: A High-Impact Practice Case Study, Susan E. Montgomery

Faculty Publications

High-impact practices, HIPs, have been adopted on college campuses to enhance student learning. The academic library provides services and space contributing to learning at its institution. Librarians conduct space research to learn how the library building can better serve its users. Library space assessment is one way for librarians to engage with faculty and students to create a HIP in the library. This article is a case study of a collaboration between a librarian and a sociology professor to design an observational study. It demonstrates how librarians can contribute to HIPs at their institution by involving students in meaningful research.

Theory And The Scholarship Of Teaching And Learning: Inquiry And Practice With Intention, Nancy L. Chick

Faculty Publications

Theory in the scholarship of teaching and learning (SoTL) is the conceptual basis for the practice of SoTL—or, more precisely, the conceptual bases for the practices of SoTL—as well as the bodies of knowledge, methodological assumptions, and explanations of phenomena that are deployed (explicitly or implicitly) from a range of contexts within SoTL. Put another way, theory is thinking on a meta level, a metacognitive move in which practitioners become aware, critical, and intentional of how and why they are doing their practice. It involves taking stock of the existing conversations to move beyond definitions, to critically evaluate gaps and …

A Space For Every Student: Assessing The Utility Of A Family Friendly Study Room In A University Library, Tyler Graff, Bob Ridge, Holt Zaugg

Faculty Publications

Students currently in and returning to college are increasingly likely to have children. The demands of academic and family life can conflict, making it difficult for student parents to navigate both. Brigham Young University recently built a Family Friendly Study Room in the university library to provide a place for student-parents to care for their children while engaging in academic work. This study assessed the impact of the FFSR on patrons. Results show that the space is highly valued and offers both academic and relationship benefits. Moreover, students’ suggestions provide important feedback for future improvements. Recommendations for creating family-friendly spaces …

"You Can't Go Back To Holding Hands." Reading Judy Blume's Forever In The #Metoo Era, Jenna Spiering, Kate Kedley

Faculty Publications

Judy Blume’s Forever is a cultural artifact that gives readers a historical look at society’s attitudes about sex and sexuality at the time of publication in 1975. However, in the #MeToo era, Blume’s text is poised for new analysis in light of important conversations and concerns about sex, sexuality, and consent. In this article, Critical Youth Studies and Queer Theory are used to explore the ways in which young readers can critically engage with Blume’s novel and questions about virginity, sex, sexuality, and consent associated with the #MeToo movement.

Make A Plan. Then Change It. (Commencement Address), Anne Klinefelter

Faculty Publications

Commencement Address for the School of Information and Library Science at the University of North Carolina, May 12, 2019. More information at "SILS honors graduates, outstanding teachers, and distinguished alumni at commencement."

“That Looks Like Me Or Something I Can Do”: Affordances And Constraints In The Online Identity Work Of Us Lgbtq+ Millennials, Vanessa Kitzie

Faculty Publications

This article examines how search engines and social networking sites enable and constrain the identity-related information practices of lesbian, gay, bisexual, transgender,and queer (LGBTQ+) millennials in the United States.

Australian Library Job Advertisements: Seeking Inclusion And Diversity, Kim M. Thompson, Rebecca Muir, Asim Qayyum

Faculty Publications

A growing body of literature is drawing our attention to on diversity in librarianship, arguing for improved diversity through better recruitment, retention, and career advancement of minority professionals. While much of the discussion about diversity in libraries is taking place in United States, this article attempts to extend the discussion, bringing attention to diversity in Australian librarianship through analysis of Australian library job ads. This article uses content analysis of 96 Australian job ads posted from 22 January to 3 February 2018 in key Australian library job search engines. The analysis focuses on how diversity is reflected in these ads, …

“People Need A Strategy:” Exploring Attitudes Of And Support Roles For Scholarly Identity Work Among Academic Librarians, Marie L. Radford, Vanessa Kitzie, Stephanie Mikitish, Diana Floegel, Lynn Silipigni Connaway

Faculty Publications

Exploring Attitudes of and Support Roles for … This study explores this challenge by investigating academic librarian practice and potential support for SI management and addresses the following research questions: RQ 1. What, if any, practices do...“People Need a Strategy:”

How Did You Code “I'M Really Confident That I Can Find The Exact Ikea Pillow”?: Creating An Effective Codebook As A Team, Andrea Hebert

Faculty Publications

The subject librarian for Louisiana State University’s School of Library & Information Science designed a short survey that included open-ended questions to explore the self-efficacy of graduating MLIS students. The librarian asked a graduating MLIS student to participate in the study as a co-investigator. The survey results were imported into Dedoose, a web-based application, which allowed the co-investigators to collaborate at a distance for qualitative coding and analysis. Although teams of researchers often create the initial codebook collaboratively, the co-investigators in this study each created individual codebooks using inductive coding, which draws themes from data. After the co-investigators completed their …

Chinese College Students' Health Information Seeking Behavior: Implications For Academic Libraries, Yanxia Shi, Lili Luo

Faculty Publications

In 2016, Zexi Wei, a 21-year old Chinese college student died after receiving experimental treatment for synovial sarcoma at the Second Hospital of the Beijing Armed Police Corps. He learned about this treatment from a promoted result on the Chinese search engine Baidu (the equivalent of Google in China), and ultimately discovered that the hospital had misled patients by providing fraudulent information about the treatment's success rate. Wei's death prompted Chinese regulators to investigate Baidu's advertising practices, and drew widespread attention from the public about the ill-regulated practices of online dissemination of health information. As academic librarians, this tragic incident …

Irrt Councilor Update, Sandra Hirsh

Faculty Publications

No abstract provided.

Gottfried Keller And The Fictionalization Of Switzerland, Richard Hacken

Faculty Publications

Gottfried Keller was one of the best-known 19th-century Swiss authors of literary realism. This article compares and contrasts socioeconomic conditions of the Swiss during the Industrial Revolution with those of a counterfeit Switzerland that Keller fictionalized into a decalogy (10 thematically connected novellas) called "The People of Seldwyla." The most frequently quoted titles of the cycle are "A Village Romeo and Juliet" and "Clothes Make the Man."

More Than A Pretty Interface: The Louisiana Digital Library As A Data Hub, Sl Ziegler

Faculty Publications

The Louisiana Digital Library (LDL) is an online platform for libraries, museums, archives, and historical organizations across the state. The books, manuscripts, oral histories, maps, and photographs held in the LDL showcase the cultural resources of Louisiana. The interface enables users to discover materials through search and browse, and to view and interact with these materials. The metadata about these items is also a great asset. When explored in their entirety, the data held in the LDL is as valuable as the digital facsimiles. The LDL may be conceptualized as a data hub, a place to gather and share the …

Inclusion In The Curriculum: How To Weave Diversity Into Online Teaching, Kim M. Thompson, Clayton A. Copeland

Faculty Publications

There is a fairly popular billboard that shouts “Unsee this!” at drivers along highways, enticing local businesses to rent that billboard space. Yet, no one who drives by will be able to unsee it. This same idea applies to fundamental theories of inclusion when applied in the higher education classroom. Once students “see” inclusion as core to their field of study, the workplace, and daily life, it will be very difficult for them to overlook, or “unsee,” these basic principles in their practice as professionals after graduation. Educators use theoretical frameworks in foundational and core courses to help students feel …

A Proposed Framework For The Evaluation Of Academic Librarian Scholarship, Rachel Borchardt, Polly Boruff-Jones, Sigrid Kelsey, Jennifer Matthews

Faculty Publications

The ACRL Impactful Scholarship and Metrics Task Force has created a framework draft that is designed to help librarians and libraries contextualize their impact within academic librarianship. To create this framework, the task force studied existing disciplinary models, institutional guidelines, and surveyed academic librarians. The task force discovered few standard practices regarding impact measurement from disciplinary societies or in institutional documentation, but did find some larger models outlining distinct impact areas. The proposed framework outlines evaluation in two primary impact areas for academic librarians, scholarly and practitioner impact, with suggested metrics for a range of research outputs in each category. …

Bibliometrics For Faculty Evaluation: A Statistical Comparison Of H-Indexes Generated Using Google Scholar And Web Of Science Data, David J. Dunaway

Faculty Publications

The growing need for quantification of research performance for promotion and tenure

and grant funding decisions has lead many to rely on citation metrics. There are many metrics to choose from but one of the most common is the h-index. While the h-index has been criticized by many, the metric itself is not the only concern. The source of the citation information used to calculate the h-index is also important. In this case study the h-index was calculated using citation data from Clarivate’s Web of Science (WoS) and Google Scholar (GS) for a selection of faculty working at a large …

The Lived Experience Of Work And Career Among Individuals With Bipolar Disorder: A Phenomenological Study Of Discussion Forum Narratives, Susan R. Rathbun-Grubb

Faculty Publications

Individuals with invisible chronic illnesses are often at a disadvantage in the workplace in terms of job security, promotion, and occupational success. Because little is known about the use of public online support forums to help patients with mental health disorders cope with the impact their illness has on their work and career, this research identifies and examines online forum posts related to employment by contributors with bipolar disorder. Seven percent of the total eligible posts from four discussion forums (n = 7,712) contained mentions of work and career (n = 572). A thematic analysis of the 572 posts is …

Communities And Libraries In Times Of Crisis: A Journey Of Knowledge Inquiries In South Carolina, Feili Tu-Keefner

Faculty Publications

In October 2015, several counties in South Carolina experienced catastrophic flooding that caused severe damage. Using a framework for risk communication preparedness and implementation recommended by public health experts, this study investigated public libraries and their legitimacy as partners of public health agencies during and after a disaster. The results show that the libraries in the areas affected created disaster-recovery centers, illustrating their value in facilitating emergency response and recovery. However, the findings also show librarians were not fully prepared to provide disaster and health information, especially through online venues. Information and technology literacy issues created barriers for community members …

Resituating Public Library Values To Leverage The Health Information Practices Of South Carolina Lgbtq+ Communities, Vanessa Kitzie, Travis L. Wagner, Alexander N. Vera, Valerie A. Lookingbill

Faculty Publications

No abstract provided.