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Information And Communications Technologies, Coordination And Control, And The Distribution Of Income, Frederick Guy, Peter Skott

Economics Department Working Paper Series

We consider the links between information and communications technologies (ICTs) and the distribution of income, as mediated by problems of coordination and control within organizations. In the large corporations of the mid-twentieth century, a highly developed division of labor was coordinated and controlled with the aid of relatively underdeveloped ICTs. This created a situation in which the options of top management were constrained while the individual and collective power of lower paid workers was enhanced. Only in the late twentieth century, when the microprocessor and related technologies transformed the information systems of organizations, did improvements in the tools of coordination …