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University of Wollongong

Faculty of Commerce - Papers (Archive)

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Full-Text Articles in Social and Behavioral Sciences

Does Managerial Signalling Behaviour Affect Conflict During Npd Projects: An Exploratory Study, Elias Kyriazis, Les Johnson, Paul Couchman Jan 2011

Does Managerial Signalling Behaviour Affect Conflict During Npd Projects: An Exploratory Study, Elias Kyriazis, Les Johnson, Paul Couchman

Faculty of Commerce - Papers (Archive)

Cross-functional relationships during NPD projects have received considerable researchattention with an emphasis on achieving successful integration and avoiding harmfulconflict. The purpose of this paper is to develop and test an exploratory model examiningthe effects of managerial signalling behaviour, at top management and functional level,on conflict in cross-functional working relationships. Focussing on working relationshipbetween marketing managers and R&D managers in 184 new product developmentprojects in Australia this study examines the antecedents of conflict as reported by theR&D Manager. This study provides empirical support for the proposition that while topmanagement actions are useful in facilitating integration, the way a manager perceivestheir functional …


Changes In Poverty Rates During The Howard Era, Joan R. Rodgers, Peter Siminski, James Bishop Jan 2009

Changes In Poverty Rates During The Howard Era, Joan R. Rodgers, Peter Siminski, James Bishop

Faculty of Commerce - Papers (Archive)

This article considers changes in poverty rates under the Howard government. We also make three methodological contributions. We consider the statistical significance of the estimated changes in poverty. We propose a decomposition technique that reconciles the trends in absolute and relative poverty. We also use 'poverty profiles', which illustrate sensitivity to alternative poverty lines. We find decreases in absolute poverty and increases in relative poverty, both of which are statistically significant over a range of poverty lines. At a poverty line equal to half of the median income, the increase in relative poverty is statistically significant for all people and …


Communication And Conflict Between Marketing And R&D During New Product Development Projects, Graham R. Massey, Elias Kyriazis Jan 2006

Communication And Conflict Between Marketing And R&D During New Product Development Projects, Graham R. Massey, Elias Kyriazis

Faculty of Commerce - Papers (Archive)

Effective cross-functional working relationships (CFRs) between Marketing Managers and R&D Managers are a key factor in successful new product development (NPD). Empirical evidence suggests however, that this CFR is often problematic. This article adds to our knowledge about Marketing/R&D CFRs during NPD by examining the effects of three forms of communication (communication frequency, bidirectionality, and quality) on two forms of conflict (dysfunctional and functional conflict). A hypothesised model of Marketing/R&D CFRs is tested using a sample of 184 NPD projects conducted in Australia, using R&D Managers as key respondents reporting on their relationships with the relevant Marketing Manager. Our findings …


Politics And Collaboration During Npd Projects, Elias Kyriazis, Graham Massey Jan 2006

Politics And Collaboration During Npd Projects, Elias Kyriazis, Graham Massey

Faculty of Commerce - Papers (Archive)

Effective cross-functional relationships (CFRs) are a key success factor in developing successful new products for many companies. This paper adds to our existing knowledge on the Marketing/R&D CFR by examining the effects of communication behaviours, micropolitics and interpersonal trust on the dependent variable, interpersonal collaborative behaviour during NPD activities. Interpersonal collaboration is seen as a higher level of working relationship which incorporates a "volitional" and "trusting" aspect to working relationships. Our findings reveal that the perception of the Marketing Manager as a political ally has a positive effects on interpersonal collaborative behaviour. Further, affect-based trust has a strong effect on …


Developing A Climate Of Trust During New Product Development: A Conceptual Framework, Janette K. Rowland Jan 2005

Developing A Climate Of Trust During New Product Development: A Conceptual Framework, Janette K. Rowland

Faculty of Commerce - Papers (Archive)

A gap exists in our understanding of the role that “trust” plays within organisations that produce new products. Recent organisational research suggests that trust may play a more significant role in modern organisational structures than previously thought. Trust encourages efficient information sharing, limits defensive behaviours, encourages citizenship behaviours, leads to co-operation and teamwork, and encourages collaboration. The NPD literature has traditionally focused on “integration methods” which promote information sharing and interaction among participants with trust often being viewed as a “by product” of these approaches. A conceptual framework is proposed, with several research propositions, which highlights the importance of understanding …


The Effects Of Organisational Structure, Interpersonal Trust And Communication During New Product Development Projects, Elias Kyriazis, Graham R. Massey Jan 2005

The Effects Of Organisational Structure, Interpersonal Trust And Communication During New Product Development Projects, Elias Kyriazis, Graham R. Massey

Faculty of Commerce - Papers (Archive)

This study examines the antecedents of effective working relationships between Marketing and R&D managers during NPD projects. Adopting both a structural and individual-level perspective, we examine the impact on relationship effectiveness of formalisation, centralisation, communication frequency and bidirectionality, and interpersonal trust between Marketing Managers and R&D Managers during NPD product development projects. Our hypothesised model is tested using a sample of 184 product development projects conducted in Australia, and our findings reveal two dimensions of interpersonal trust (cognition- and affect-based trust) are potent factors driving effectiveness during product development projects. We also reveal differential effects of the two communication behaviours, …


The Effects Of Structure, Communication And Trust Between Marketing And R&D During New Product Development, Elias Kyriazis, Graham Massey Jan 2005

The Effects Of Structure, Communication And Trust Between Marketing And R&D During New Product Development, Elias Kyriazis, Graham Massey

Faculty of Commerce - Papers (Archive)

The ability to effectively manage cross-functional working relationships (CFRs) during innovation is a key success factor in developing successful new products. However, empirical evidence suggests that CFRs during new product development are often problematic, resulting in extremely poor relations between managers, and the development of unsuccessful new products. This paper adds to our existing knowledge on the Marketing/R&D CFR by examining the effects of structural factors, communication behaviours, and interpersonal trust on the dependent variable perceived relationship effectiveness. Our findings reveal that trust has potent positive, direct effects on this CFR. Further, bidirectional communication and quality of communication also have …


The Effectiveness Of The R&D / Marketing Working Relationship During Npd Projects, Elias Kyriazis Jan 2005

The Effectiveness Of The R&D / Marketing Working Relationship During Npd Projects, Elias Kyriazis

Faculty of Commerce - Papers (Archive)

The complex nature of new product development (NPD) activities within firms often requires high levels of integration between the Marketing function and the Research and Development (R&D) function. The nature of this cross-functional relationship has received considerable research attention with an emphasis on achieving successful departmental integration during NPD projects. This study examines the nature of cross-functional relationships (CFRs) from a micro-management perspective. That is from the perspective of the R&D Manager and the Marketing Manager, continues previous conceptual development by (Anon) that suggested that this working relationship is more complex than previously conceptualised by NPD researchers. By using data …


The Role Of Trust In The Marketing And R&D Interface During The Npd Process: A General Framework, Elias Kyriazis, Janette K. Rowland Jan 2004

The Role Of Trust In The Marketing And R&D Interface During The Npd Process: A General Framework, Elias Kyriazis, Janette K. Rowland

Faculty of Commerce - Papers (Archive)

A gap exists in our understanding of the role that "trust" plays within organisations that produce new products. Recent organisational research suggests that trust plays a more significant role in modern organisational structures than previously thought. Trust encourages efficient information sharing, it limits defensive behaviours, encourages citizenship behaviours, it leads to co-operation and teamwork, and encourages collaboration. The NPD literature has traditionally focused on "integration methods" which promote information sharing and interaction amongst participants. Trust has been viewed as a "by product" of these approaches. A framework is proposed which highlights the important role that management play in creating an …