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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Benchmarking It Services In Academic Libraries, Rebecca L. Mugridge, Janetta Waterhouse
Benchmarking It Services In Academic Libraries, Rebecca L. Mugridge, Janetta Waterhouse
University Libraries Faculty Scholarship
The presenters will share the results of a 2021 survey of the academic library members of the Association of Research Libraries to determine how information technology services are organized within the libraries and whether there is a trend toward centralizing IT activities at the institution level. Survey findings from the 72 responding libraries address 14 information technology services and activities and identify who is responsible for their technology services, their level of satisfaction with the services, whether the responsibility for them has changed recently, and if so, why. Respondents also provided information about IT assessment and top three challenges. The …
From Stacks To Screens: Creating A Virtual Browsing Experience, Lauren Puzier, Rebecca A. Nous
From Stacks To Screens: Creating A Virtual Browsing Experience, Lauren Puzier, Rebecca A. Nous
University Libraries Faculty Scholarship
The University at Albany Libraries has integrated visually compelling, subject-based Curated Collections into its discovery tool, Primo VE. These collections encompass resources on specific subjects, that highlight authors or groups, celebrate a genre, or that bring together a variety of resources to address campus initiatives, current events, or popular research topics. Curated Collections is an opportunity for the Libraries' to highlight what is special, new, trending, important, or underappreciated in our collections. We propose this project as a virtual browsing model to fuel intellectual curiosity, and seek to explore similar initiatives at attendees’ libraries.
It Assessment In Arl Libraries, Rebecca L. Mugridge, Janetta Waterhouse
It Assessment In Arl Libraries, Rebecca L. Mugridge, Janetta Waterhouse
University Libraries Faculty Scholarship
With the rapid pace of change and the high cost invested in information technology, it is important for academic libraries to evaluate the information technology solutions they use in their institutions to determine whether they are meeting the needs of their students, faculty, staff, and other users of their libraries and resources. This study presents the results of an online survey of Association of Research Libraries (ARL) academic library members to benchmark the assessment strategies that they used to evaluate their IT activities. This article compares their responses with earlier studies to identify trends and make recommendations for effective assessment …
The Organization Of Information Technology Activities In North American Research Libraries, Rebecca L. Mugridge, Janetta Waterhouse
The Organization Of Information Technology Activities In North American Research Libraries, Rebecca L. Mugridge, Janetta Waterhouse
University Libraries Faculty Scholarship
This study presents the results of an online survey that benchmarked the organization of information technology (IT) functions in academic library members of the Association of Research Libraries. The survey investigated whether responsibility for 14 key areas resided in the libraries or in an institution-level information technology department, whether responsibilities have shifted over the past 20 years, satisfaction with services provided, assessment methods used to evaluate information technology services, and top challenges facing library IT. This paper considers the survey results addressing where the responsibility lies, satisfaction with the support, and whether and when the responsibility changed.