Social and Behavioral Sciences Commons^™

Our Community Chimes In, Corinne Bishop

Journal of Graduate Librarianship

Welcome! The Journal of Graduate Librarianship’s Practitioner Panel allows us to hear directly from the graduate librarian community via social media, where we regularly post questions and invite your comments on practical issues relating to graduate librarianship. To join the conversation and share your comments about community topics, please follow us on Facebook, Instagram, Threads, or X (formerly Twitter)—or keep an eye on the JGL website, where we also post all Practitioner Panel questions.

Hosting An International Graduate Student Orientation, Liza Weisbrod, Juliet T. Rumble, Adelia Grabowsky, Isabel Altamirano, Emily Sahib

Journal of Graduate Librarianship

In Fall 2022, Auburn University Libraries faculty and staff hosted an orientation event for newly arrived international graduate students. Highlights of the event included tours of major library service points, a shared meal, and a meet and greet for graduate students and subject librarians. A key takeaway for both groups was an increased awareness of the differences that exist between U.S. academic libraries and those in other countries. The authors discuss elements of the library orientation that worked well, and address lessons learned that will be used to improve future events.

Graduate Librarian At A Small University: What I’Ve Learned So Far, Christina R. Hillman

Journal of Graduate Librarianship

Learning to be a graduate librarian is an ongoing process. Read about one librarian’s journey from early to mid-career graduate librarian. Lessons learned include understanding technology challenges faced by graduate students, what embedded librarianship looks like at the graduate level, and even when to break patron privacy.

Serving Graduate Students At A Community College Library, Daniel K. Blewett

Journal of Graduate Librarianship

Even though a community college library rarely attempts to offer the same depth of support found at a university, it can still serve the needs of local graduate students in two ways: through the library’s core collection of print and electronic resources, and through its on-site services, spaces, and librarian expertise. Graduate students need to know that these resources are available to them. The knowledge and ability of the librarian is key to supporting this patron group. This article is informed by the author’s experiences at the College of DuPage, a large comprehensive community college in northeastern Illinois.

Leveraging Existing Services To Support Evidence Synthesis Researchers Outside Of The Health Sciences, Elizabeth Kline

Journal of Graduate Librarianship

The author presents a case study for the development of an evidence synthesis service serving researchers outside of the health sciences at a large academic library. The purpose of this project was to highlight the importance of integrating existing core services and workflows that create seamless delivery of evidence synthesis support and yield quality service. The paper provides decisions that university libraries must consider as they are planning the implementation of these services.

The research-intensive nature of evidence synthesis projects provides liaison librarians with a perfect entry to deliver high-quality and relevant services, especially to graduate students and researchers. Through …

A Two-Phase Study Examining Graduate Library Student Knowledge Gains And Perceptions Of Information Literacy Modules, Holly S. Hebert, Karen V. Nourse, Kevin S. Krahenbuhl

Journal of Graduate Librarianship

This paper reports the results of a two-phase study examining the effectiveness of a set of five online learning modules in increasing student understanding of information literacy topics. The modules were deployed within the foundational class of an online Master of Library Science program. Using Qualtrics-based surveys, Phase 1 assessed 15 students for their possible knowledge gains as well as their perceptions of their experiences with the instructional content. Through a combination of statistical and qualitative analysis, the researchers found modest knowledge gains as well as positive student perceptions of their instruction. Based upon the moderate success of Phase 1, …

More Obstacles For The Graduate Student Author: Open Access Etds Trigger Plagiarism Detectors, Dede Dawson, Kate Langrell

Journal of Graduate Librarianship

Supporting graduate students as authors is one of the many services we provide at the University Library, University of Saskatchewan (USask). Graduate students often submit articles to journals based on content from their electronic theses or dissertations (ETDs). Recently, we have noticed an increase in the number of such article submissions being flagged for possible rejection on “plagiarism” or “prior publication” grounds. We suspect this may be because plagiarism detection software is increasingly being integrated into publishers’ article submission systems. This software is triggered by the existence of the student’s open access (OA) ETD in our institutional repository. This happens …

Introducing The Journal Of Graduate Librarianship, Wendy Doucette, Jill Cirasella

Journal of Graduate Librarianship

Welcome to the inaugural issue of the Journal of Graduate Librarianship, the first professional journal dedicated solely to graduate librarianship! This issue is the culmination of a two-year effort where we discovered, often the hard way, what goes into starting an academic journal.

Reinvigorating Library Outreach: Books, Blogs, & Newsletters, Sarah Bull, Jonathan Wilson

ETSU Faculty Works

The Charles C. Sherrod Library at East Tennessee State University serves a student population of roughly 15,000 in addition to a faculty and staff population of around 5,000. In order to effectively reach these populations, the library has developed an outreach strategy which uses Constant Contact for newsletter and other mass email messaging, and Springshare for blog posting. This session will explore the Sherrod Library’s usage of these two services, our best practices, and what has and has not worked for us. In addition, Participants will be given the opportunity to share their own experiences via an online quiz and …

Let Your Library Shine: Creating A Student Newsletter To Raise The Profile Of An Academic Library, Jonathan R. Wilson, Lydia C. Gwyn

ETSU Faculty Works

Developed to raise the profile of the library among ETSU's student community, which is comprised of nearly 15,000 undergraduate and graduate students, The Sherrod Library Student Newsletter is released twice per semester and highlights library events, resources, and services that students may not otherwise know about. It is our library's hope that creating such a newsletter will increase student attendance at library events as well as increase the use of featured library resources and services. Join us as we discuss the steps and logistics of planning, creating, funding, and releasing a student newsletter.

Reframing Occupational Stress To Mitigate Burnout: A Trauma-Informed Care And Constructive Living Approach To Foster Lifelong Resiliency And Self-Directed Life Management Within Academic Libraries, Wendy C. Doucette, Rebecca Tolley

ETSU Faculty Works

This editorial chapter addresses the problem of burnout in academic libraries by introducing a fusion of principles from trauma-informed care (TIC) and Constructive Living (CL) to offer unique, easy-to-incorporate plans of action to identify and mitigate symptoms of burnout. These two action-based philosophies, which may be new to most readers, provide strategies for considering, practicing, and adopting perspectives and behaviors that may give those suffering from burnout new ways of thinking about their professional and personal lives. We identify accessible opportunities to connect mind and body in self-care to neutralize negative self-talk, regain perspective and balance, and foster lifelong resiliency …

Peer Reference & Beyond: Cultivating Community In An Information Literacy Program, Lydia C. Gwyn

ETSU Faculty Works

Today's objectives:

1. Peer-reference programs: what are they? What do they look like...in libraries in general and at the Sherrod Library?
2. The Library Ambassador Program (the LAP): as community cultivator among students in the program and the college at large.

Meet Jonathan Wilson, Diversity Champion, Jonathan Wilson

ETSU Faculty Works

Excerpt:

Jonathan Wilson is the Outreach & Distance Library Services Coordinator/Assistant Professor at the Charles C. Sherrod Library.

The purpose of the Office of Equity and Inclusion is to maintain a close relationship with the faculty and staff to guarantee that our institutional culture, practices, and processes ensure a mode of interaction that will counteract, neutralize, and progressively overcome regressive and resistant patterns of discrimination that still persist in the higher education workplace and our region [...]

Opting Out Of Opting In: Switching Our Profile Workflow To Include Every University Faculty Member, Kyle A. Johnson, Ashley Sergiadis

ETSU Faculty Works

Starting this semester, Charles C. Sherrod Library at East Tennessee State University (ETSU) began shifting our SelectedWorks service model from an opt-in (we create profiles for faculty who send us their CV) process to a quicker and easier opt-out (we create profiles for all faculty) model. Our lightning talk will provide an overview of this opt-out model and how we laid the groundwork for its success. We started by engendering support amongst the Deans, Faculty Senate, and University Research Council, detailing the benefits of a university-wide profile service and assuaging any fears or concerns that an opt-out model might generate …

When Covid Struck The Personal Librarian Program Came To The Rescue, Jonathan R. Wilson

ETSU Faculty Works

The COVID pandemic changed life as we know it and transformed how we taught classes and acquired knowledge. And The ETSU Sherrod Library, with the help of Jonathan Wilson, Distance/ Online Service Coordinator addressed these challenges by developing The Personal Librarian (PL) program for students.

Bringing A University Library’S Juvenile Collection Into The 21st Century, Tiffany Watson, Kallie Gay, Wendy Doucette

ETSU Faculty Works

To revitalize their aging and often overlooked juvenile collection, a team of librarians at East Tennessee State University's Charles C. Sherrod Library sought ways to modernize, diversify, and promote the collection to better serve their campus community.

Peer Reference & Beyond: Cultivating Community In An Information Literacy Program, Lydia C. Gwyn

ETSU Faculty Works

In 2017 the Sherrod Library at East Tennessee State University created the Library Ambassador Program as a peer-reference model of service for research help. Since that time, our program has grown into a large close-knit community of undergraduate students invested in forwarding information literacy across campus. Learn about how this unique program fosters a sense of community among the student workers it employs and throughout the larger college campus community.

Reshape Your Organizational Culture With A Holistic, Action-Based Framework, Wendy Doucette, Rebecca Tolley

ETSU Faculty Works

What we’ll talk about today:

• Strategies for regaining perspective and balance at a pace wholly determined by the individual which require little training and expense
• Benefits: renewed motivation, increased calm, and less reactivity at the individual level
• With transformational leadership, potential for change at the organizational level

Reimagine The Possibilities: Shifting A Peer Reference Program From In-Person To Online To Hybrid, Lydia C. Gwyn

ETSU Faculty Works

In 2017, the Sherrod Library at East Tennessee State University launched the Library Ambassador Program (LAP), a peer-reference program through which trained undergraduate students employed by the library are stationed in buildings across campus to help students with their research. Just as the LAP was gaining traction, COVID-19 forced a quick transition to online mode. This presentation will discuss the value we found in shifting our program online and how the LAP functions now in a hybrid space, supporting information literacy both online and in-person across campuses. Participants wishing to develop their own peer-mentoring program will come away with practical …

Is It Worth It? Evaluating An Open Educational Resources Awards Program, Ashley Sergiadis, Philip Smith

ETSU Faculty Works

Awards or grant programs are a common way for higher education institutions to incentivize the use of Open Educational Resources (OER) and other affordable course materials. This study evaluates the results of a two-year pilot OER awards program at East Tennessee State University. To assess the awards program, we used data from student savings and program costs, grades, drop-fail-withdrawal (DFW) rates, and survey results compiled within the COUP framework (Cost, Outcomes, Usage, and Perception). The initial monetary return on investment was moderately positive, while the grades and DFW rates remained steady. The faculty and students rated the open and affordable …

Addressing Textbook Affordability With Institutional Licensed E-Textbooks, Travis S. Clamon, Ashley Sergiadis, Jennifer Young

ETSU Faculty Works

The purpose of this paper is to provide an overview of a textbook affordability project implemented during 2020-2021 at East Tennessee State University (four-year public doctoral institution with over 14,500 students). The project involved an acquisitions librarian, electronic resources librarian, and digital scholarship librarian who worked together to identify and acquire institutionally licensed textbooks utilizing campus bookstore data. The library created customized textbook permalinks for instructors to insert into their course Learning Management System (LMS) for tracking and support purposes. In addition, the library provided a searchable list of course textbooks on their website using the Springshare E-Reserves module. Near …

Bridging The Students' Digital Divide, David Atkins, Jonathan Wilson

ETSU Faculty Works

Classes moving online in mid-March 2020 demonstrated students' unmet needs for fast, reliable internet service and laptops. Information Technology Services, Sherrod Library, and Student Life and Enrollment teamed up to lend some laptops & hotspots.

Bridging The Digital Divide (During Covid-19), Jonathan Wilson, Jeri Paddock

ETSU Faculty Works

When all classes moved online in mid-March 2020, students' unmet needs for fast, reliable Internet service and adequate devices for participating in online classes quickly surfaced. Information Technology Services (ITS), Sherrod Library, and Student Life and Enrollment teamed up to lend the small supply of available laptops to students.

Supporting Open Educational Resources In Digital Commons, Ashley Sergiadis

ETSU Faculty Works

At East Tennessee State University, an awards program incentivizes instructors to adapt or create Open Educational Resources (OERs) and publish them in Digital Commons@ETSU. Come to this presentation to hear lessons learned from the Digital Scholarship Librarian who supported the instructors during the creation and publication process. The presentation will cover the following topics: copyright, accessibility, promotion, timelines, and assessments.

Silver Linings: Finding The Hidden Value In A Sudden Shift To Online Service Models, Lydia Copeland Gwyn, Sara Maeve Whisnant, Wendy C. Doucette

ETSU Faculty Works

In March 2020, the Sherrod Library at East Tennessee State University found itself in the same position as most academic libraries across the country: making a rapid shift from a face-to-face model of service to an online model. All classes moved online and all employees worked remotely. Join Sherrod instruction librarians as we discuss how we maneuvered through this shift and came out the other end with a more robust model of service and a new perspective. Participants will come away with tips for establishing an online service model from the ground up as well as tools for assessment and …

Introduction To Open Educational Resources, Ashley Sergiadis, Philip Smith

ETSU Faculty Works

Come to this presentation to learn how you can innovate your classes while saving your students money with Open Educational Resources.

Opening Ways: Collaborating Through Common To Open Education, Ashley Sergiadis, Philip Smith

ETSU Faculty Works

The "Open" in Open Education is not only about free and reusable course materials. It is also about open communication and collaboration among faculty, staff, students and administrators regarding course material selection and cost. In this presentation, we will present our experience with an OER program at a mid-sized regional university in the Southeast as a means to facilitate discussion and sharing ways we can open education for all. Over two years ago, East Tennessee State University’s Student Library Advisory Council decided that they wanted to use their student library fee to fund initiatives supporting Open Educational Resources. Since that …

Using Websites To Study Library Resources, Services, And Organizations, Ashley D.R. Sergiadis

ETSU Faculty Works

Libraries rely on websites to inform patrons of their resources, services, and organizations. Consequently, these websites are a rich source of research data to discover library trends, whether it is determining which databases are most commonly offered or which departments have the most employees. Content from library websites not only allow researchers to explore these types of questions, but they also indicate how libraries communicate information to patrons.

Come to this session to learn when and how to conduct a content analysis of library websites. It will begin with an overview of the types of research questions that can be …

Actions Speak Louder Than Resumes: How Performance-Based Interviews Facilitate Hiring The Best Library Candidates, Rebecca Tolley, Wendy Doucette

ETSU Faculty Works

This case study describes an academic library search committee's decision-making, practice, and assessment of using performance-based interviews as part of a national search for lecturer-level positions with a primary focus of reference and research services and minimal expectations of teaching information literacy in the classroom. The search committee determined performance-based interviews were successful in establishing candidates’ depth of skill in simulated reference transactions. The authors recommend incorporating an element of unscripted job simulation to employment interviews in libraries of all types.

Engaging Students In Information Literacy: Lessons From Our Library Ambassador Program, Lydia C. Gwyn, Jonathan Wilson

ETSU Faculty Works

The Library Ambassador Program hires approximately 25 undergraduate students each fall and provides them with two semesters of information literacy and research skills instruction before deploying them across campus to help students with their research. As part of their training, instructors use various game-playing and active learning strategies in the classroom including: a card game designed to teach players about databases and how they function, group problem-solving exercises, a card game intended to teach players how to evaluate sources of information, and a roleplaying activity meant to prepare ambassadors for experiences in helping students. In this session, participants will learn …