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Social and Behavioral Sciences Commons

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Brigham Young University

Faculty Publications

2022

User experience

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

The User Experience: Student Perspectives On Library Course Reserve, Sara Foster, Duane Wilson, Shannon Sanders, Justin Johnson Nov 2022

The User Experience: Student Perspectives On Library Course Reserve, Sara Foster, Duane Wilson, Shannon Sanders, Justin Johnson

Faculty Publications

A group of researchers from an academic library surveyed students to understand how and why the members of their community use course reserve services. Students were happy with the service and used it as a replacement for purchasing textbooks. Frequent users requested more textbook offerings, and both users and nonusers indicated a need for increased promotion of the service. Users provided specific suggestions for improvement that should be examined. Findings illustrated the value of course reserve services as a way to help students with college affordability and to support instruction and learning.


Using Student Researchers To Assess The Digital Collections User Experience, Rebecca A. Wiederhold, Lindsey Memory, Jonathan Jarvis, Greg Seppi, Madeleine Meldrum, Hannah Bozue Jun 2022

Using Student Researchers To Assess The Digital Collections User Experience, Rebecca A. Wiederhold, Lindsey Memory, Jonathan Jarvis, Greg Seppi, Madeleine Meldrum, Hannah Bozue

Faculty Publications

Following the closure of the Harold B. Lee Library’s special collections during the pandemic, the presenters designed a study to assess the usability of our CONTENTdm system. The library collaborated with a sociology professor to have students from his qualitative research methods class administer the study, observing other undergraduates using the system to perform tasks, and interviewing them about their experiences. In this presentation, the librarians, the sociology professor, and two students will share lessons learned from this experience, including small disappointments and unexpected benefits. We’ll also share the study methodology and suggestions for optimizing this type of professional collaboration …