Social and Behavioral Sciences Commons^™

"What Are You?": Multiracial Library Workers' Experiences In Libraries, Diana Wakimoto

Urban Library Journal

While increasing attention, research, and writing have elevated issues faced by library workers who are Black, Indigenous, and People of Color (BIPOC), multiracial library workers are often, if not always, left out of the conversation around diversity, equity, and inclusion (DEI). The work around DEI in the library profession often erases the lived experiences of multiracial library workers. In turn, this erasure silences our experiences of racism and microaggressions, as well as our unique views and experiences.

This paper shares the findings of an exploratory mixed methods study, consisting of an online survey of and interviews with multiracial library workers …

Ebook Management In Ex Libris’ Alma: A Tale Of Two Workflows, Michelle Ehrenpreis, Sonali Sugrim

Publications and Research

In August 2020, CUNY transitioned to ExLibris’ Alma, a cloud-based Library Services Platform (LSP). Led by the Office of Library Services (OLS), the migration resulted in new processes to replace existing ones. This case study describes how Lehman College and Queens College, both part of CUNY, created new workflows for ordering, invoicing, activating, and cataloging eBooks in Alma. A new workflow for activating eBooks was also necessary because CUNY would now be using Ex Libris’ Primo VE, an upgraded discovery system. The article discusses the challenges of staff training and the role of the electronic resources librarian in designing and …

Library Publishing In The Global South: Research In Progress, Monica Berger

Publications and Research

Little is known about library publishing in the Global South which is varied in scale, format, and longevity. Library publishing is critical to the expansion of quality diamond open access that is robustly discoverable and properly preserved. The preliminary phase of a research project identified and analyzed Global South library publishers, and gathered data for publisher scale, geography, platform, format, and ethical best practices or other indications of external vetting.

Beyond The Library: The Role Of Academic Libraries’ Chat Reference In Answering Campus Questions, Erin Owens, Vanessa Arce, Darcy Del Bosque, Robin Fowler, Silvia Sheffield

Publications and Research

Even before the COVID-19 pandemic drove most users online, chat was establishing itself as a core service for asking library-related questions of many types, from basic directional and reference to research queries of a more sophisticated nature. This investigation seeks to provide insight into how academic libraries are seen not only as a source of library assistance, but also as a means of filling an information gap on a wider subject: the university campus at large. The study’s methods involved analyzing chat transcripts from five large four-year public universities during a two-year period (2019- 2021), noting the frequency of campus-related …

Library Faith, Self-Care, And Academic Librarianship, John P. Delooper

Publications and Research

Librarianship has long been regarded as a service-oriented profession, compared with fields such as social work, teaching, nursing, and others with a high degree of emotional labor. The roots of this run deep, perhaps as far as Dewey, who spoke of a “library spirit,” which represented an extreme commitment to patron service. Dewey, who was obsessed with efficiency, both in his personal and professional life, created and popularized the American Library Association’s motto of “the best reading, for the largest number, at the least cost.” This motto, passed on as professional wisdom and taught in library schools for decades, was …

Introduction, Predatory Publishing And Global Scholarly Communications (Chapter 1), Monica Berger

Publications and Research

No abstract provided.

Rachel Franks, Double Agent: A Librarian And A Crime Author - William Blick Interviews Rachel Franks (January 2024), William Blick

Publications and Research

The following is an interview from January 2024 with Librarian and Crime Scholar, Rachel Franks and was posted on the Captivating Criminality Blog:

Rachel Franks is the Coordinator, Scholarship at the State Library of New South Wales and an Honorary Associate Lecture at The University of Newcastle (Australia). She holds PhDs in Australian crime fiction (Central Queensland University) and in true crime texts (University of Sydney). A qualified educator and librarian, her extensive work on crime fiction, true crime, popular culture and information science has been presented at numerous conferences, as well as on radio and television. An award-winning …

Analysis Of Library School Syllabi Reveals Poor Design And Limited Content About Disability And Accessibility, Nandi Prince

Publications and Research

A Review of: Pionke, J. (2023). What are library graduate students learning about disability and accessibility? A syllabus analysis. Urban Library Journal, 29(1). https://academicworks.cuny.edu/ulj/vol29/iss1/2/

Lacuny Interlibrary Loan Roundtable, March 2024, Tokunbo A. Adeshina Jr, Silvia Cho, Lacuny

Meeting Minutes

No abstract provided.

Leveraging The Dual Role Of The Oer Practitioner/Administrator: 'Making It Count' At An Individual And Institutional Level, Cailean Cooney

Publications and Research

This case shares activities the author has engaged in through their dual role as faculty member and administrator of the college’s OER initiative. Topics will include how the author has leveraged their OER work to amplify the documents and activities required in their own tenure and promotion process and how they have approached this subject in faculty development programming. Practical models will be offered for faculty, librarians, and OER coordinators to adapt to their own contexts.

Review Of The Book The Fight Against Book Bans: Perspectives From The Field, John A. Drobnicki

Publications and Research

Review of the book The Fight against Book Bans: Perspectives from the Field, edited by Shannon M. Oltmann.

Reflecting On 10 Years Of The Pr Xchange, Mark Aaron Polger

Publications and Research

The author reflects on their 10years serving as co-chair of the PR Xchange Awards Competition, an annual library marketing contest sponsored by Library Leadership and Management Association (LLAMA) (now Core), a division of the American Library Association (ALA). The article briefly traces the history of the PR Xchange Awards and discusses the changes over the last decade. Additionally, the art-icle describes how the COVID-19 pandemic impacted the contest, how libraries pivoted when designing future promotional materials, how judges assess the submissions, and the potential for future growth of the PR Xchange Awards.

When ‘Non-Instructional’ Librarians Teach: Navigating Faculty Status And Teaching Portfolios, Cailean Cooney, Wanett I. Clyde, Kel R. Karpinski, Junior R. Tidal, Nanette Johnson

Publications and Research

This article shares individual and collective experiences from five faculty ranked librarians with roles outside of formal instruction who are employed at an academic institution in the United States, and their approach to developing and embracing a teacher identity in the context of their professional trajectory. The article explores how the authors prepared to be evaluated against traditional classroom teaching for promotion by forming a cohort-based group to support “noninstructional” librarians to create a teaching portfolio, and how they approached teaching from liminal and, at times, tenuous positions and career stages. Authors conclude that the process challenged and expanded their …

Notes From The Editor, Derek Stadler

Urban Library Journal

I am very pleased to welcome you to the second issue of the 29^th volume of Urban Library Journal, which is a collection of proceedings from the LACUNY Institute held on Thursday, May 11, and Friday, May 12, 2023. The theme of the Institute was “The Evolving Library through Professional Development.” Since professional development is an integral component of librarianship, the Institute invited proposals that explored professional development and information work.

Shaping An Inclusive Lis Workforce: Insights From Information Professionals, Rajesh Singh

Urban Library Journal

This study investigates how information professionals deliver culturally sensitive services, their experiences in serving patrons from diverse cultural backgrounds, their self-perceived intercultural skills, and their views on addressing cross-cultural challenges in the workplace. The sample, comprised of 125 information professionals representing a range of organizations, including libraries, museums, and archives, reveals a noticeable trend in their perceptions regarding their ability to provide culturally responsive services and their cultural competence skills. These perceptions are significantly influenced by their participation in cultural competence-related educational programs and academic preparation for cross-cultural work. The research findings provide fresh insights into the integration of diversity, …

Improving Disability Inclusion Through Professional Development, Carli Spina

Urban Library Journal

Building a shared understanding of the importance of disability inclusion and the concrete steps everyone at the library can take towards this goal, is an important first step towards improving services for disabled patrons and the work environment for disabled employees. Offering training on these specific topics can jumpstart this activity at virtually any library. Guided by existing research in the field, this article offers concrete guidance on creating and offering this training at libraries to improve disability inclusion in the community.

The Imposter Among Us: How Imposter Syndrome Is Fueled By Diversity Discourses, Tina Liu

Urban Library Journal

In this paper, first presented at the 2023 LACUNY Institute, the author discusses definitions of imposter syndrome and how imposter syndrome fits within the diversity model. The diversity model, as used in this paper, emerges from an oversimplified framing of racial inequity as a problem that is solved by simply hiring diverse bodies to appear inclusive. In conjunction with the proliferation of imposter syndrome in post-secondary institutions, the ongoing phenomenon of imposter syndrome among librarians and academics reveals an underlying systemic problem rather than individual shortcomings. Workplace discomfort in post-secondary institutions is too easily brushed off as imposter syndrome, without …

The Information Literacy Class As Theatrical Performance: A Qualitative Study Of Academic Librarians’ Understanding Of Their Teacher Identity, Mark Aaron Polger

Publications and Research

This qualitative study examines how academic librarians understand, conceptualize, and describe their teacher identity. The role of the academic librarian has greatly changed due to the advent of information technology. Traditionally, they were generalists, who were responsible for selecting and maintaining library collections. Academic librarian roles have evolved into web developers, information literacy (IL) instructors, emerging technology innovators, marketing and outreach coordinators, open education resources (OER) advocates, and scholarly communication experts. This research investigates the academic librarian as teacher phenomenon, how they describe their professional identity as teachers, the skills, knowledge, and competencies they teach, and their beliefs of how …

Possible Futures For Colonial Collecting Institutions: A Study Of Historical Societies In The United States, Jen Hoyer

Publications and Research

This article explores how collecting institutions with deeply colonial roots can move into a decolonial future existence, through an in-depth study of historical societies in the United States. Examining their historic roots in colonialism of the United States and the persistence of these colonial identities in spite of a variety of evolutionary trends over the 20th century, this article asks: what decolonial possibilities exist for their future? If institutional shifts have not undone the colonial identities of some collecting institutions, what can? Turning to Sarah Ahmed’s theory on queer use and Saidiya Hartman’s method of critical fabulation, I suggest practical …

Review Of The Book Denial Of Genocides In The Twenty-First Century, John A. Drobnicki

Publications and Research

Review of the book Denial of Genocides in the Twenty-First Century, edited by Bedross Der Matossian.

Hall Of Fame For Great Americans Collection, 1894-2008, Allen Thomas, Cynthia Tobar

Finding Aids

Finding aid for the Hall of Fame for Great Americans collection prepared by Bronx Community College Archives.

Making Publishing Less Painful: Shifting To A Relational Peer-Review Process, Sajni Lacey, Kristina Clement, Lalitha Nataraj, Nicole Pagowsky

Urban Library Journal

Navigating confusing peer-review structures in publishing can be daunting for librarians at all stages of their career. In this paper, the authors will differentiate peer-review models and reflect on their experiences with these formats in the context of the [redacted] special issue of [redacted]. Additional discussion will include the hidden curriculum of publishing; areas for growth in peer-review related to diversity, equity, and inclusion; and peer-review as an individual and collective form of professional development that shapes how we engage with scholarship in LIS.

How Peer Specialists Can Enhance A Library’S Services, Sine Rofofsky

Urban Library Journal

Peer Specialists work with others with lived experiences similar to themselves. Drawing on experiences in academic, public, school, and special libraries this article explores how skills and training of a peer specialist can enhance the services offered by a library and the work of any library staff member.

Making Oer Sustainable In The Library: Building Community Through Professional Development For Librarians, Joanna Thompson, Joshua Peach

Publications and Research

While open educational resources (OER) programs are often situated in university and college libraries, librarians come to the practice with different levels of exposure and knowledge. At the New York City College of Technology (City Tech) library, we attempted to bridge this gap by offering a paid training for all full-time librarians at the college. Our goal for the training was to integrate the philosophy of open educational resources and its approaches into librarians’ everyday work. This article outlines the rationale for our approach to professional development, the program design, participant feedback, and future directions.

A Journey Through The Library, Anne Hays Adkison

Open Educational Resources

This chapter describes core services in a library by imagining a narrative tour of the physical space of the library. Students are invited to download and print an accompanying zine, which takes them on a scavenger hunt through the library. By reading about core services and actively using these services, students will learn the basics of how to use their college library.

Topics covered include: the circulation desk, the reference desk, textbook reserves, the reference reading room, library computers, library archives, media services, exhibition spaces.

The Scholarship Of Rock Music: Knowledge Mapping Through Bibliography, Monica Berger

Publications and Research

Scholarship on rock and popular music has grown dramatically in volume and methodological variety and complexity including extensive use of interdisciplinary approaches. There currently is no comprehensive resource for scholars and educators to explore monographic scholarly literature on rock. I will showcase a new annotated bibliography, with a focus on disciplinarity and methodology, which provides a lens into how this scholarly discourse has evolved. This bibliography also makes visible broader trends regarding research topics in rock and popular music. This project will be a resource to academics and other authors, faculty designing and updating curricula, and librarians interested in building …

Lacuny Interlibrary Loan Roundtable Meeting Minutes, October 2023, Tokunbo A. Adeshina Jr, Lacuny, Silvia Cho

Meeting Minutes

No abstract provided.

Lbsci 730 Archival Appraisal, Arrangement, And Access Oer Syllabus, Caitlin Colban-Waldron

Open Educational Resources

LBSCI 730: Archival Appraisal, Arrangement, and Access is the first course in the core sequence for the Advanced Certificate in Archives and Preservation of Cultural Materials at the Queens College Graduate School of Library and Information Studies. The key principles of this course represent the hierarchy of archival practice: access to archives is dependent on the description of archives, which in turn is dependent on the arrangement of archives.

This OER and companion site is both a course tool and an evergreen hub for resources. Students can return to it at any time to revisit readings, check resources, and …

Continuing Education And Data Training Initiatives Are Needed To Positively Impact Academic Librarians Providing Data Services, Nandi Prince

Publications and Research

No abstract provided.

All Onboard! An Exploration Of Perceived Organizational Support In Onboarding Best Practices Of Academic Librarians, Patrick J. Raftery Jr, Jeffrey Delgado

Urban Library Journal

This study builds upon previous research of academic librarian onboarding. Current literature has explored how academia differs from other professional occupations, what and how academic librarians wanted/gained from onboarding, and established best practices for ACRL libraries using an organizational socialization model. However, the organizational socialization model used failed to address the role of perceived organizational support (POS). This study attempts to elevate the previous research by investigating the role of POS and organizational socialization in onboarding academic librarians using the City University of New York (CUNY) as its sample population. The researchers requested participants to complete a questionnaire designed to …