Social and Behavioral Sciences Commons^™

Diversity And Employees’ Challenges In The Workplace: The Case In Selected Resorts In Calamba City, Laguna, Philippines, Mark Gabriel Aguilar, Rizza Fonacier, Andrea Duldulao, Shella Marie Pangilinan, Jeanella Mae Paz, Sheryll Cruz, Trisha Mae Nicole Marticio, Vivialyn Pecayo

Journal of Global Awareness

With present issues pertaining to discrimination and underrepresentation, the growing demand towards equality and equity in society as reflected in legislative bills being filed, street demonstrations, and organized programs, and the number of studies that confirms higher productiveness of diverse workplaces, employers are expected to evaluate prospective employees' socio-demographic profiles aside from knowledge, skills, and personality. This has led to this study that aims to develop a conclusion if the workplace in the tourism industry, resort establishments in Calamba City, Laguna, embraces diversity, as well as to know the challenges that employees experience in working with colleagues who have different …

Travel Agencies And Tourist Guides Adapting To Crisis: The Portuguese Case, Ilídia C. G. Carvalho

International Journal of Tour Guiding Research

Tourism is constantly changing and new paradigms arise. Most recently, travel agencies and tourist guides have been facing difficulties and have had to quickly adapt themselves to be able to keep a position in the tourism market. COVID-19 brought major changes to travel and experience in destinations and it certainly increased the use of technology, which has totally changed communication systems and relationships in tourism. For this paper, interviews with Portuguese travel agents and tourist guides were carried out and were later analysed allowing the author to gain insights into the current situation regarding these two stakeholders, which were previously …

Predicting Intentions To Continue Using Travel Apps In The Post Covid-19 Crisis, Ahmed C. Bouarar, Smail Mouloudj, Asma Makhlouf, Kamel Mouloudj

University of South Florida (USF) M3 Publishing

In the era of information technology and the Internet, travel apps have become a significant element influencing modern travel behavior. However, research in this context remains limited in the tourism literature. This paper aimed to investigate the factors that influence intentions to continue using travel apps in the post-COVID-19 crisis in Algeria. A convenience sample of 380 Algerian tourists was surveyed, and a total of 244 questionnaires were collected over three months. The method used to test the proposed hypotheses empirically was the multiple regression analysis using SPSS 26. Results showed that attitude, perceived behavior control (PBC), degree of satisfaction, …

The Importance Of Crisis Management In Tourism, Dora S. Jurdana, Romina Agbaba

University of South Florida (USF) M3 Publishing

The tourism industry has been exposed to different crisis situations, which reveal tourism's vulnerability and jeopardise its development through the damage they inflict as well as through their unpredictability. Tourism has proven to be resilient in rebounding in the aftermath of crises. In a globalized world which is constantly changing and in which crises affect people’s lives, managing them is an integral part of effective destination management. The main goal is to research the readiness of the tourism system for crises and to underline the importance of crisis management in order to strengthen the resilience of tourism to the effects …

Effect Of Covid-19 Pandemic On Career Planning: A Study On University Students In Tourism Department, Mehmet Polat

University of South Florida (USF) M3 Publishing

The COVID-19 pandemic has adversely affected many sectors, including the tourism sector. In this process, many tourism sector employees lost their jobs. Employees who lost their jobs did not return by turning to different sectors. This situation has revealed the lack of qualified personnel in the tourism sector. This study focuses on universities that provide qualified personnel to the tourism sector. The aim is to explore how the career plans of students who receive tourism education are affected after the COVID-19 outbreak. The research was carried out through an online survey in December 2021. The results of the study show …

An Evaluation Of The Attitudes Towards Sustainable Tourism Development: The Case Of Urgup, Duygu Bora, Mehmet Bahar

University of South Florida (USF) M3 Publishing

The limited number of resources that humanity has creates the responsibility of protecting those resources and transferring them to future generations. It is vital that the natural, cultural and historical assets that form the basis of the tourism sector can be sustained without being consumed by excessive use. Research is aimed to investigate the attitudes of the local people, one of the key stakeholders of tourism, towards sustainable tourism development. Research population consists of local people living in Ürgüp destination, which hosts thousands of national and international tourists every year. According to the data obtained from the study, it has …

In The Scope Of Paris Agreement Of Environmental Policies Changes Of Potential Impact On Tourism, Mehmet Bahar, Sabri Bozca

University of South Florida (USF) M3 Publishing

Since the Paris Agreement is globally accepted, it obliges the decisions taken to change the paradigm for the future of all sectors. The ecological and environmental problems brought about by the increasing touristic mobility make it difficult for tourism to reach low carbon targets in line with the provisions of the Paris Agreement. The problems brought by climate change were discussed in the article, the process leading to the Paris Agreement was mentioned and finally the agreement's connection with tourism and the environment has been evaluated. The rapid increase in tourism mobility (mobility), especially after the Second World War, due …

Human Mobility, Hospitality, And Tourism Industries: A Perspective On Catastrophes, Asif Hussain

Journal of Sustainability and Resilience

The coronavirus outbreak has resulted in a significant reduction in peoples’ movements, migration and trade at both local and global levels. Lockdowns and travel restrictions all over the world have led to a rapid retrenchment of the world’s hospitality and tourism sector. This is not new. Historically, catastrophes impacted human mobility. Drawing from the historical connections between catastrophes, especially health crises, this paper highlights the impacts of catastrophes on the hospitality and tourism industries. This research shows that the relationship between pandemic and tourism is turbulent, and it explores the implications of the current health crisis for the travel industry …

Caring As A Fundamental Of Sustainability And Resilience In An Aboriginal Community, Denise Lawungkurr Goodfellow

Journal of Sustainability and Resilience

Caring is a fundamental of cultural/community sustainability and resilience among Aboriginal people. However, caring is not confined to community but, as this paper demonstrates can also be extended to both visitors and the wider society. The kindness engendered has application particularly in this time of COVID-19 for both tourism and mainstream society in general.

Cultural Tourism, Religion And Religious Heritage In Castile And León, Spain, Miguel González-González, Óscar Fernández-Álvarez

International Journal of Religious Tourism and Pilgrimage

Tourism is a driving force of the economy for many countries around the world. The large number of architectural and intangible World Heritage Sites have consolidated those countries in their strong positions as cultural tourism destinations. Within cultural tourism, religious tourism is particularly prominent. This work focuses on Spain and specifically on some of its regions which lack beaches but possess a wealth of religious cultural heritage, such as Castile and León, which have viewed such heritage as an asset to attract a different kind of tourist. The objectives of this study are to highlight the value of religious heritage …

Investigating The Potential Impacts Of Mega Archeological Projects In Egypt, Adla Ragab, Ahmad M. Ragab

Future Journal of Social Science

Cultural tourism has gained considerable prominence as a tool contributing to the social and economic development of countries. This paper investigates the potential impacts of recent mega archeological projects in Egypt. Three main questions are addressed in this study, including 1) How do stakeholders perceive the importance of mega archeological projects in Egypt?, 2) What are the potential economic, social, and environmental implications associated with mega archeological initiatives in Egypt?, and 3) How to utilize mega archeological projects to upscale Egyptian tourism? To provide answers to these questions, international experiences highlighting the return on cultural heritage investments are reviewed, and …

Natural Disasters’ Effect On Tourism Employment, Caterina Messina

Honors College Theses

Not only do natural disasters cause immediate physical damage to an area, but they often have long-lasting social and economic effects as well. Tourism is a sector of the economy that is relatively fragile and relies heavily on a stable economy. This paper attempts to capture the effect of natural disasters on the tourism industry, specifically tourism employment. This research uses panel data and focuses specifically on 7 metropolitan statistical areas in the United States between 2002-2018. Data collected from the BEA as well as SHELDUS is used in order to quantify this effect. A fixed effects model with a …

Action Research In Hospitality And Tourism Research, Denise O'Leary, David Coghlan

Books/Book Chapters

In the context of tourism and hospitality studies, the potential of action research for generating robust actionable knowledge has not been yet realized. This chapter provides an account of the theory and practice of action research, demonstrates how it may be designed and implemented, and how it may generate actionable knowledge. It provides illustrative examples and shows how this research approach aligns effectively with some of the themes that currently engage the attention of researchers in the fields of tourism and hospitality such as process improvement, sustainability, and community-based tourism development. Thus, it makes a case for more widespread use …

Festivals And The City: The Contested Geographies Of Urban Events, Andrew Smith, Guy Osborn, Bernadette Quinn

Books / Book chapters

This book explores how festivals and events affect urban places and public spaces, with a particular focus on their role in fostering inclusion. The ‘festivalisation’ of culture, politics and space in cities is often regarded as problematic, but this book examines the positive and negative ways that festivals affect cities by examining festive spaces as contested spaces. The book focuses on Western European cities, a particularly interesting context given the social and cultural pressures associated with high levels of in-migration and concerns over the commercialisation and privatisation of public spaces.

The key themes of this book are the quest for …

Lgbtiq + Identities In Tourism And Leisure Research: A Systematic Qualitative Literature Review, Faith Ong, Oscar Vorobjovas-Pinta, Clifford Lewis

Research outputs 2014 to 2021

Tourism research on the LGBTIQ + communities has grown over the years, entering mainstream discussions as a segment of interest. This growing focus reflects greater societal acceptance and acknowledgement of the systemic inequalities that challenge their rights. The landscape of current scholarship, though important to academic literature, policy and practice, has not been explored. On this premise, and under the umbrella of social sustainability, a systematic qualitative review of scholarship on the LGBTIQ + community and tourism was conducted with Q1- and Q2-ranked travel and tourism journals (Scimago Journal & Country Rank) as a basis. Articles were analysed to identify …