Social and Behavioral Sciences Commons^™

A Career In Tour Guiding: A Case Study Of Dublin, Ireland, Detta Melia

Conference papers

Tourist guides are the essential interface between a tourism destination and its visitors, and are very much responsible for the overall impression of the destination and satisfaction offered. However, of the small amount of literature published, very few studies have asked tourist guides their views and opinions, or have built up a profile of the tourist guide. This paper attempts to redress the balance. This study, concentrating on professional tourist guides in Dublin, Ireland.

Potential threats and challenges to the future of the industry are explored, particularly threats from unqualified guides and from the introduction of information technology (IT). Primary …

Service, Sale And Marketing Of Alcohol For The Tourism, Hospitality And Retail Industries, James Peter Murphy

Conference papers

The responsible service, sale and marketing of alcohol for the tourism, hospitality and retail industries is crucial those working in the tourism, hospitality, culinary arts and retail industries including those in supervisory and management positions. This presentation explored a wide range of topics associated with sale and service of alcohol in these inter-related industries. Its aim was to provide attendees with a greater awareness of the effects of alcohol, and of their moral and legal obligations to act responsibly when supplying alcohol beverages or when dealing with alcohol misuse in their respective workplace. This presentation was also created to coincide …

Taking A Step Back From The Individual Social Entrepreneur, Ziene Mottiar

Conference papers

An investigation of how a national tourism policy resulted in the emergence of new social entrepreneurs in destinations across Ireland.

Using An Iconic Story To Bring Communities Together To Develop A Tourism Experience, Denise O'Leary, Mary Rose Stafford

Conference papers

Tourism destination governance is concerned with the development and management of a destination; who is involved and how they are involved. Although the term governance was traditionally associated with politics and government structures it has become more broadly applied in recent years to also describe more grassroots approaches involving various community stakeholders such as individual business owners in tourism product and service provision, business owners in other sectors, community leaders and community residents Morrison (2013). Turbulence in the market has forced the tourism industry to move away from centralised, government-led, hierarchical type of governance towards more participatory approaches where stakeholders …

Lost In Translation: Interpreting And Presenting Dublin’S Colonial Past, Theresa Ryan, Bernadette Quinn

Conference papers

As Alderman (2010: 90) has recently written, the potential struggle to determine what conception of the past will prevail constitutes the politics of memory. This paper aims to investigate the politics of memory at play in determining how Dublin’s colonial heritage is constructed and represented to tourists. Dublin’s profile as a tourism destination has grown recently. It attracted 5.4 million visitors in 2009 (Fáilte Ireland 2010). Culture and heritage underpin both its touristic appeal and the city’s official efforts to represent itself as a destination. Much of Dublin’s most iconic built heritage is strongly associated with its development as a …

Social Entrepreneurs As Drivers Of Destinations, Ziene Mottiar

Conference papers

No abstract provided.

Making A Splash! An Analysis Of The Viking Adventure And Viking Splash Tour As Expressions Of Local Heritage, Identity And Place., Ruth Casey, Ann Conway

Conference papers

No abstract provided.