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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith
Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith
Kelly Smith
The Continuing Resources Team at Eastern Kentucky University Libraries has used a structured, collaborative process mapping approach to identify workflow problems and make improvements. We also identified better tools for sharing information that is needed by multiple staff members. Co-presented at the 2010 Charleston Confernece as part of the "Innovative Practices in Electronic Resources and Acquisition Management" preconference workshop.
Librarianship In The 21st Century: Lessons In Leadership, Rob Morrison, Jack Fritts
Librarianship In The 21st Century: Lessons In Leadership, Rob Morrison, Jack Fritts
Rob Morrison
Many of the challenges librarians face in the 21st century have existed for years and reflect the nature of higher education and society in the United States. One issue the presenters have observed is that librarians, like many educators, react to rapidly changing systems, pressures, economics, and technologies by “balancing” workloads and budgets and not by deeply reflecting on how to change strategies in order to integrate themselves more fully into academic curricula, prove the library’s value to administrators, and develop meaningful services and resources. In order to thrive and survive, librarians must be proactive at their institutions in areas …