Social and Behavioral Sciences Commons^™

Building Inclusive Libraries One Step At A Time: Kindness, Equity, And Candidate Experiences In Hiring, Annie Bélanger, Sarah Beaubien, Preethi Gorecki

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience anchored in equity that is ultimately meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy for applicants going through the process? In taking a closer look at our own practices, we made significant improvements to our processes, which have led to a more positive experience for candidates and our organizational outcomes. Each component of the hiring process can be centered in equity and accessibility. It is key to ensure that each stage contends with bias, both …

Journey To Idea 2.0: Moving From Education To Action, Annie Bélanger, Stacey Burns, Samantha Minnis, Ashley Rosener

Presentations

Join members of one university library’s Inclusion, Diversity, Equity, and Accessibility (IDEA) Committee to learn about their journey from IDEA to IDEA 2.0 over the course of a few years. This library took steps to move beyond simply educating their colleagues to actively reviewing and addressing systems level issues. They will share their challenges and progress with a number of initiatives. These initiatives include drafting a detailed IDEA framework for the library, conducting an organization-wide policy and culture audit, facilitating library-wide action-oriented workshops, incorporating IDEA goals for all individuals and departments, and leveraging systems-thinking to empower individuals to be leaders …

Using Student Feedback To Assess Accessible Library Spaces And Services, Teressa M. Keenan, Wendy Walker

Mansfield Library Faculty Publications

Presentation slides from a webinar presented on August 14, 2020.

In 2018 we were awarded a small grant to gather and assess student feedback regarding an accessible technology room in the library. Survey and student focus group data provided guidance for a number of physical and technology-related changes that were subsequently applied to the accessible technology room. In 2019 we were awarded another small grant to collect additional student feedback to help us evaluate the success of those upgrades and to help us determine what additional changes might be needed to make this space an optimally active and accessible research …

Best Practices: Accessibility & Equity For E-Learning Content, Mary R. Elmquist, R.C. Miessler

All Musselman Library Staff Works

When creating digital objects for use in teaching, instructors have an opportunity to expand the usability of their materials by adding accessibility features. This session presents a broad definition of accessibility, explains why it is important for instructors to consider accessibility as they create digital teaching materials, and describes some strategies and best practices for adding accessibility to digital learning objects.

Towards An Accessible Library, Annie Bélanger

Presentations

• Why Accessibility?
• What is Accessibility?
  • Legislation
  • Accommodation vs Accessibility
  • Shifting to a proactive approach
• Principles of Accessibility
• Print Disabilities
  • What constitutes a print disability?
• How to Increase Accessible Service
  • Barriers
  • Making a daily commitment
• Tips for Daily Interactions
• All together to Prevent New Barriers
• Open Q&A

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger

Presentations

Accessibility permeates all aspects of our public-facing work. Being accessible is in every aspect of workflow development and application for user services and support. Many more than the manager are involved in the development and application of our guidelines, practices and procedures. It is everyone’s responsibility.

The session covered:

• What is accessibility?
• Accessible Customer Service
  • Leading Practices
  • Practical approaches to delivery
  • Planning with Accessibility in Mind
  • Resources to learn more about accessibility in libraries

The session is premised on goal of accessibility, or moving beyond compliance. As such, accessible means that a person with a disability is afforded the opportunity …

Making Scholarship Accessible In The Csu Press, Jacqueline Radebaugh, Julie Caulder

Faculty Bibliography

Describes the ways that Columbus State University staff has made the CSU ePress accessible to people with disabilities. Technologies used are described, along with future plans and aspirations.

Accessibility: Electronic And Information Technologies (Eit), Wendy Walker, Teressa M. Keenan

Mansfield Library Faculty Publications

In 2014, the President of the University of Montana (UM) signed a resolution agreement with the Department of Education Office for Civil Rights regarding the accessibility of electronic and information technology (EIT) at UM. Since that time, we have been learning about accessibility and accessible technologies and have investigated the accessibility of EIT-based services at the Mansfield Library. We will share what we have learned about EIT accessibility; key results from our assessment of CONTENTdm; and a new cataloging initiative that improves the discoverability of accessible materials in library collections.

The Brief Wondrous Life Of The Syracuse Kindle, Melinda Dermody, Suzanne Preate, Nancy Turner, Scott Warren

Libraries' and Librarians' Publications

In the fall 2009 semester, the Syracuse University Library launched a pilot program to test two Kindle DX e-book readers as content delivery devices. The pilot objectives included exploring additional options for access to curricular resources that are cost-prohibitive and frequently requested by library users, testing a new technology, i.e., Kindle DX, for delivery of ebooks, gauging user reactions to e-book readers, and using Kindle statistics and user feedback to develop or modify services and technologies. Through the pilot, the Library gained practical experience with a new technology and attempted to determine whether an e-book reader loan program would interest …