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Social and Behavioral Sciences Commons

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Work, Economy and Organizations

University of Massachusetts Boston

New England Journal of Public Policy

2015

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Full-Text Articles in Social and Behavioral Sciences

Churning In The Human Services: Nefarious Practice Or Policy Of 'Creative Destruction'?, Christopher G. Hudson Jun 2015

Churning In The Human Services: Nefarious Practice Or Policy Of 'Creative Destruction'?, Christopher G. Hudson

New England Journal of Public Policy

This article examines churning as it manifests in organizational systems within the human services. Churning is conceptualized as a four-part iterative process consisting of (1) an intentional or unintentional initiative or shock to a system that (2) results in enhanced turbulence as adaptive capacities of the system fail to match demands of the initiative. This mismatch leads to successive bifurcations and termination of relationships between agents within the system and, finally, (3) the selection of “winners” and the extrusion of “losers” from the system and (4) the subsequent reorganization of winners and losers. Variables governing outcomes, both benign and malignant, …