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A Workshop For Transit Crisis, Ashley Tillman
A Workshop For Transit Crisis, Ashley Tillman
All Capstone Projects
Crises can cause immediate chaos within any organization they touch. It is imperative that the individuals tasked with responding to crises are knowledgeable enough to communicate using a variety of methods and practices. Transit agencies task Transportation Managers and other key personnel to effectively communicate with front line employees before, during and after a crisis. In order for transit mangers to effectively communicate during crisis it is vital they are provided the necessary training relating to crisis communication. The purpose of the project is to develop a workshop for transit managers, stakeholders, and key leadership that are tasked with the …