Social and Behavioral Sciences Commons^™

Burnout And Perceived Organisational Support Among Frontline Hospitality Employees, Gabrielle Walters, Michael Raybould

Michael Raybould

This article describes research designed to investigate the relationship between burnout and perceived organisational support (POS) among front-line hospitality employees. Three hundred front-line employees of a multisite hospitality firm were surveyed using an instrument comprising the general survey version of the Maslach Burnout Inventory and the 17-item version of the Survey of Perceived Organisational Support (POS). Significant relationships were found between POS and each of the three burnout dimensions of exhaustion, cynicism and personal efficacy. The findings of this study contribute to the existing academic literature and provide hospitality managers with a better understanding of the factors that contribute to …

Dark Tourism: The Ethics Of Exploiting Tragedy, Philip R. Stone

Dr Philip Stone

The Parkes Elvis Revival Festival: Economic Development And Contested Place Identities In Rural Australia, Christopher Brennan-Horley, John Connell, Christopher Gibson

Chris Gibson

This paper discusses the annual Elvis Revival Festival in the small town of Parkes, 350 km to the west of Sydney, in rural Australia. It explores the way in which a remote place with few economic prospects has created a tourism product, and subsequently captured national publicity, through a festival based around commemoration of the birthday of Elvis Presley, a performer who had never visited Australia, and certainly not Parkes. The Festival began in the early 1990s, when a keen Elvis fan rallied promoters (and other fans) around the idea of bringing Elvis impersonators to the town for an annual …

Hotels As Sites Of Power: Tourism, Status And Politics In Nepal Himalaya, Francis Khek Gee Lim

Francis Khek Gee Lim

No abstract provided.

Review: Kz – A Feature Length Film Documentary By Rex Bloomstein, Philip Stone Dr

Dr Philip Stone

Review of the television documentary "KZ" by Rex Bloomstein. Published by The Dark Tourism Forum and available at www.dark-tourism.org.uk