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Social and Behavioral Sciences Commons

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Sociology

Faculty Publications

University of Northern Iowa

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Full-Text Articles in Social and Behavioral Sciences

Speaking Politely, Kindly, And Beautifully: Ideologies Of Politeness In Japanese Business Etiquette Training, Cynthia Dickel Dunn Feb 2013

Speaking Politely, Kindly, And Beautifully: Ideologies Of Politeness In Japanese Business Etiquette Training, Cynthia Dickel Dunn

Faculty Publications

In recent years, politeness theory has increasingly focused on speakers’ own conceptualizations of polite behavior, viewing politeness concepts as a type of language ideology. This article examines the construction of Japanese politeness concepts in the business etiquette training provided for new employees in Japanese companies. Drawing on participant-observation of business etiquette seminars offered by five training companies, it analyzes how employees are taught to show deference through appropriate honorific use, to speak in ways which are seen as kind or considerate, and to speak and move in ways the instructors define as ‘beautiful.’ The analysis demonstrates how etiquette training conflates …


Institutionalization: Trauma And Deliverance, Clemens Bartollas Apr 1975

Institutionalization: Trauma And Deliverance, Clemens Bartollas

Faculty Publications

The question of how one person can most effectively touch the life of another in a positive way is a significant one, especially for those whose mission is to increase the Kingdom of God. Drawing on extensive experience with juvenile delinquents and on his own scholarly research, Clemens Bartollas addresses himself to precisely this problem. In a sociological perspective, he raises a number of fascinating questions about interpersonal relations, and suggests a model for Christian action.