Social and Behavioral Sciences Commons^™

Detecting Well-Being In Digital Communities: An Interdisciplinary Engineering Approach For Its Indicators, Margeret A. Hall

Interdisciplinary Informatics Faculty Publications

In this thesis, the challenges of defining, refining, and applying well-being as a progressive management indicator are addressed. This work's implications and contributions are highly relevant for service research as it advances the integration of consumer well-being and the service value chain. It also provides a substantial contribution to policy and strategic management by integrating constituents' values and experiences with recommendations for progressive community management.