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Public Cleanliness Satisfaction Survey 2023, Paulin Straughan, Mathews Mathew

Research Collection School of Social Sciences

The Singapore Management University undertook the sixth wave of the Public Cleanliness Satisfaction Survey (PCSS) with 2,010 Singapore residents providing responses to the survey from November 2023 to January 2024.

Similar to the findings from the 2022 wave of PCSS, the 2023 wave of the PCSS continued to reflect an overall satisfaction with public cleanliness in Singapore. Majority of survey respondents (94%) were satisfied with the cleanliness of public spaces that they had recently visited, which was an increase of 2% from 2022. Satisfaction with the cleanliness of food outlets saw the largest increase (by 3%) among all location types, …

Public Cleanliness Satisfaction Survey 2022, Paulin Straughan, Mathews Mathew

Research Collection School of Social Sciences

The Singapore Management University undertook the fifth wave of the Public Cleanliness Satisfaction Survey (PCSS) with 2,020 Singapore residents providing responses to the survey from July to October 2022, amidst the COVID-19 pandemic.

The 2022 wave of the PCSS continued to reflect an overall satisfaction with public cleanliness in Singapore, similar to the last PCSS in 2021. Majority of survey respondents (92%) were satisfied with the cleanliness of public spaces that they had recently visited, with no change from 2021. Satisfaction with the cleanliness of food outlets saw the largest decrease (by 2.1%) among all location types, to 82.7%. Nevertheless, …

The Commuting Patterns Of Older Adults, Yen Cong Wong, Yan Er Tan, Grace Cheong

ROSA Research Briefs

This research brief uses data from the Singapore Life Panel (SLP) and provides a general description of the commuting patterns of older adults in November 2021. By outlining the latter, we aim to provide some indication of whether Singapore’s transport infrastructure adequately supports the commute needs of older adults and how older adults’ commute fares against the Land Transport Authority (LTA) of Singapore’s Land Transport Master Plan (LTMP). Key findings: 1. Self-owned car (32.8%) was the most preferred mode of transport, followed by the public bus (25.3%), MRT (24.4%) and walking (8.3%). 2. In terms of utilization, public bus (50.3%), …

Public Cleanliness Satisfaction Survey 2021, Paulin Straughan, Mathews Mathew

Research Collection School of Social Sciences

The Singapore Management University undertook the fourth wave of the Public Cleanliness Satisfaction Survey (PCSS) with 2,007 Singapore resident respondents providing responses to the survey from February 2021 to May 2021, amidst the COVID-19 pandemic.

The 2021 wave of the PCSS continued to reflect the overall satisfaction with public cleanliness in Singapore, similar to the last PCSS in 2019. Majority of survey respondents (92%) were satisfied with the cleanliness of public spaces that they had recently visited, a 1% decrease from the findings in 2019.

There was a substantial drop in satisfaction with the cleanliness of food outlets, with a …

Public Cleanliness Satisfaction Survey [2019], Paulin Straughan, Mathews Mathew

Research Collection School of Social Sciences

The Singapore Management University undertook the third wave of the Public Cleanliness Satisfaction Survey (PCSS) with 1716 Singapore resident respondents providing responses before the start of the Circuit Breaker.

The 2019 wave of the PCSS continued to reflect the overall satisfaction with public cleanliness in Singapore. Satisfaction with cleanliness and cleaning services has improved substantially across all domains.

Ninety three percent of survey respondents were satisfied with the cleanliness of public spaces that they had recently visited, a 9% increase from the findings in 2018.

There was a substantial increase in satisfaction with the cleanliness of food and beverage (F&B) …

Public Cleanliness Satisfaction Survey [2018], Paulin Straughan, Mathews Mathew

Research Collection School of Social Sciences

The Singapore Management University undertook the second wave of the Public Cleanliness Satisfaction Survey (PCSS) with over 2000 Singapore resident respondents.

The 2018 wave of the PCSS continued to reflect the overall satisfaction with public cleanliness in Singapore. There was a slight increase in the proportion of Singaporeans satisfied with the overall cleanliness of public areas which they had recently used (82% in 2017 vs. 84% in 2018).

Significantly more Singaporeans are satisfied with the cleanliness of spaces after public events (63% in 2017 vs. 74% in 2018).

Satisfaction with the cleanliness of food outlets is still the lowest among …

Public Cleanliness Satisfaction Survey [2017], Paulin Straughan, Mathews Mathew

Research Collection School of Social Sciences

The authors undertook the Public Cleanliness Satisfaction Survey. The survey was completed in March 2017 and was made possible through funds from the Ministry of the Environment and Water Resources. The survey was carried out by the research company, Blackbox Research. The survey sample is representative of the demographics of the Singapore population. In particular, we sought the views of 2000 Singapore citizens and Permanent Residents aged 21 years and above. A response rate of about 70% of eligible households was obtained. In general, we found that there was a high level of satisfaction on the cleanliness of public spaces …