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Social and Behavioral Sciences Commons™
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Articles 1 - 3 of 3
Full-Text Articles in Social and Behavioral Sciences
Psychometric Properties Of The Job Burnout Scale Among Social Service Workers: A Pilot Study, Madhavappallil Thomas, Yong Li
Psychometric Properties Of The Job Burnout Scale Among Social Service Workers: A Pilot Study, Madhavappallil Thomas, Yong Li
The Journal of Sociology & Social Welfare
This study examined the psychometric properties of the Job Burnout Scale among Social Service Workers (JBSSW). The JBSSW was administered among 248 social service workers employed in governmental and nonprofit social service agencies. Findings show that that this scale has three independent dimensions: person-related burnout, work-related burnout, and agency-related burnout. All three dimensions have good reliability and construct validity. Work-related burnout and agencyrelated burnout also have good concurrent validity. This scale may be used by social service agencies, researchers, and practitioners to gauge staff burnout and alleviate it by changing the interactions between individuals, the nature of their work, and …
Correlates Of Job Burnout Among Human Services Workers: Implications For Workforce Retention, Madhavappallil Thomas, Vandana Kohli, Jong Choi
Correlates Of Job Burnout Among Human Services Workers: Implications For Workforce Retention, Madhavappallil Thomas, Vandana Kohli, Jong Choi
The Journal of Sociology & Social Welfare
Job burnout has impacted workers and negatively transformed the social agency and its clients. This study examined the correlates of job burnout among human service workers in a non-urban setting in Central California. Using a convenience sample, researchers collected responses from 288 participants on a 13 item burnout scale. Findings indicated that workers experienced moderate to high levels of job burnout. Several scale items, including caseload size, age, gender, education, and experience, were significantly correlated with burnout. In addition, regression analyses revealed that caseload size was the most significant predictor of job burnout among human service workers. Implications for workforce …
Organizational Factors Contributing To Worker Frustration: The Precursor To Burnout, Cathleen A. Lewandowski
Organizational Factors Contributing To Worker Frustration: The Precursor To Burnout, Cathleen A. Lewandowski
The Journal of Sociology & Social Welfare
This study examined the organizationalf actors that contribute to workers' frustration with their work situation. The sample included 141 service professionals who attended workshops on burnout in 2001. The purpose of the workshops was to increase awareness regarding the organizational factors that could contribute to burnout. Findings indicate that factors most directly affecting clients were predictive of frustration, rather than factors that may indirectly support service quality or factors impacting workers' professional autonomy. A sense of powerlessness and isolation was also predictive of frustration, suggesting that participants viewed workplace problems as a private rather than an organizational concern. To address …