Social and Behavioral Sciences Commons^™

Volunteer Retention At The Baton Rouge Crisis Intervention Center, Robyn Eileen Keegan

LSU Master's Theses

This study explores the relationship between increased supervision and volunteer retention at the Baton Rouge Crisis Intervention Center. Due to the agency’s anecdotal evidence of a downward trend in volunteer retention between 2011 and 2012, the researcher began examining the groups and performing an intervention to increase retention. Specifically, this study looked at the differential effect of increased supervision on two nonequivalent comparison groups. The researcher hypothesized that increased supervision of the volunteers would result in a greater percentage of volunteers fulfilling their 72-hour commitment to the agency, increase the speed with which they completed the commitment, and increase the …