Social and Behavioral Sciences Commons^™

Trauma-Informed Workplace Climate, Leadership Style, And Employee Outcomes, Patricia Mowry-Cavanaugh

Doctor of Education (Ed.D)

Social service organizations face complex challenges in delivering quality care to their clients. In meeting these challenges, organizational culture, leadership style, and agency policies are crucial. Trauma-informed care is an approach to human service that acknowledges the prevalence of trauma and widespread effects of trauma on service users, providers, and organizations. The tenets of trauma-informed care include trauma awareness, safety, trustworthiness, choice, collaboration, a strengths-based approach, and respect for culture and gender. This study is a comparative analysis of servant leadership, trauma-informed workplace climate, and employee factors of compassion satisfaction and compassion fatigue. Results of the quantitative research indicate that …