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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Black Gold And The Dark Underside Of Its Development On Human Service Delivery, Kenneth Flanagan, Thomasine Heitkamp, Randall C. Nedegaard, Dheeshana S. Jayasundara Jan 2014

Black Gold And The Dark Underside Of Its Development On Human Service Delivery, Kenneth Flanagan, Thomasine Heitkamp, Randall C. Nedegaard, Dheeshana S. Jayasundara

Contemporary Rural Social Work Journal

This paper examines perceptions of human service workers regarding their employment experiences and adaptations in oil-impacted rural communities in the Upper Missouri Valley of North Dakota. This study is part of larger pilot project designed to better inform health and human service professionals and elected officials about the nature of human service delivery systems in boomtowns. Qualitative methodologies were employed to analyze information gathered by interviews conducted with 40 human service workers. Both individual interviews and focus groups were conducted. Study findings indicate that the impact of oil on the human service network is complicated. Human service workers in the …


Correlates Of Job Burnout Among Human Services Workers: Implications For Workforce Retention, Madhavappallil Thomas, Vandana Kohli, Jong Choi Jan 2014

Correlates Of Job Burnout Among Human Services Workers: Implications For Workforce Retention, Madhavappallil Thomas, Vandana Kohli, Jong Choi

The Journal of Sociology & Social Welfare

Job burnout has impacted workers and negatively transformed the social agency and its clients. This study examined the correlates of job burnout among human service workers in a non-urban setting in Central California. Using a convenience sample, researchers collected responses from 288 participants on a 13 item burnout scale. Findings indicated that workers experienced moderate to high levels of job burnout. Several scale items, including caseload size, age, gender, education, and experience, were significantly correlated with burnout. In addition, regression analyses revealed that caseload size was the most significant predictor of job burnout among human service workers. Implications for workforce …