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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Social Media Influencers And Instagram Storytelling: Case Study Of Singapore Instagram Influencers, Mark Chong, Gottipati Swapna Dec 2020

Social Media Influencers And Instagram Storytelling: Case Study Of Singapore Instagram Influencers, Mark Chong, Gottipati Swapna

Research Collection Lee Kong Chian School Of Business

While the use of social media influencers (SMIs) by brands is becoming more widespread, the academic literature about SMI communication is still scarce. This is one of the first studies on SMI brand storytelling, using data mining and natural language processing to understand how SMIs tell brand stories on Instagram, what kinds of stories they tell, and the impact they have on follower engagement. The findings show that the "rise-fall" emotional arc was the most common story arc used by SMIs. In addition, SMIs frequently used the first-person perspective and featured themselves as the protagonists in their stories. Last, SMIs …


Assessing The Reliability Of Relevant Tweets And Validation Using Manual And Automatic Approaches For Flood Risk Communication, Xiaohui Liu, Bandana Kar, Francisco Alejandro Montiel Ishino, Chaoyang Zhang, Faustine Williams Sep 2020

Assessing The Reliability Of Relevant Tweets And Validation Using Manual And Automatic Approaches For Flood Risk Communication, Xiaohui Liu, Bandana Kar, Francisco Alejandro Montiel Ishino, Chaoyang Zhang, Faustine Williams

Faculty Publications

© 2020 by the authors. While Twitter has been touted as a preeminent source of up-to-date information on hazard events, the reliability of tweets is still a concern. Our previous publication extracted relevant tweets containing information about the 2013 Colorado flood event and its impacts. Using the relevant tweets, this research further examined the reliability (accuracy and trueness) of the tweets by examining the text and image content and comparing them to other publicly available data sources. Both manual identification of text information and automated (Google Cloud Vision, application programming interface (API)) extraction of images were implemented to balance accurate …