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Social and Behavioral Sciences Commons™
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Articles 1 - 4 of 4
Full-Text Articles in Social and Behavioral Sciences
Empowering Voices: Designing An Employee Feedback System At Like Media, Jackson A. Russo
Empowering Voices: Designing An Employee Feedback System At Like Media, Jackson A. Russo
IPS/BAS 495 Undergraduate Capstone Projects
This paper outlines the design and implementation of an innovative employee feedback system at Like Media. The project integrates principles from organizational psychology, web development, and user experience design to create a user-friendly, anonymous feedback platform. Key findings indicate the system's success in promoting transparency, enhancing internal communication, and fostering a positive work culture. This paper explores the methodology, development process, results, and potential future implications of the project.
Improving Childhood Literacy, Amy Williams
Improving Childhood Literacy, Amy Williams
IPS/BAS 495 Undergraduate Capstone Projects
This paper discusses my approach and solution to the problem of declining literacy rates among children in recent years. While there are many contributing factors, COVID lockdown and the reliance on technology have played a part. The approach to this problem was to start within my own community by building a Little Free Library. This library gave children the opportunity to have increased access to reading materials that interest them, free of charge. The children were also incentivized to read by the initiation of a summer reading program that included prizes for completion of a reading log. By generating interest …
Employee Training And Development In Traffic Control For Road Construction, James M. Abbott
Employee Training And Development In Traffic Control For Road Construction, James M. Abbott
IPS/BAS 495 Undergraduate Capstone Projects
This project focused on defining each of the hourly positions for a company that specializes in Traffic Control for road construction and gave them official job titles. A comprehensive list of expectations and responsibilities for each position, based on the level of experience in that position, was developed to complement each job title. With these job descriptions, a progression pathway was created for an employee to see what skills they need to acquire and master in order to progress and gain promotions. Additionally, a list of training benchmarks for the employee and supervisor to utilize as a roadmap for advancement …
Creating Value In A Call Center Support Model, Robert J. Brace
Creating Value In A Call Center Support Model, Robert J. Brace
IPS/BAS 495 Undergraduate Capstone Projects
With an increased workload and overwhelming changes to manage through, the resource planning team of the Kingsburg Call Center redefines how they will support and provide information to the partners. They use the integrative thinking model to craft a creative solution and then utilized emotional intelligence and empathy to ensure they were meeting their stakeholders needs.