Social and Behavioral Sciences Commons^™

The Benefits Of Introducing Electronic Health Records In Residential Aged Care Facilities: A Multiple Case Study, Yiting Zhang, Ping Yu, Jun Shen

Faculty of Engineering and Information Sciences - Papers: Part A

Purpose: Information and communications technology solutions have been introduced into the residential aged care system in order to improve the effectiveness and efficiency of aged care, however to date, the actual benefits have not been systematically analysed. The aim of this study was to identify the benefits of electronic health records (EHR) in residential aged care services and to examine how the benefits have been achieved. Method: A qualitative interview study was conducted in nine residential aged care facilities (RACFs) belonging to three organisations in the Australian Capital Territory (ACT), New South Wales (NSW) and Queensland, Australia. A longitudinal investigation …