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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson
Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson
Kansas Library Association College and University Libraries Section Proceedings
In technical services, workflows are critical for ensuring that resources are made available for patrons in a consistent and efficient manner. When a library undergoes major changes, it is critical to ensure that processes are going to be maintained or altered to meet the new needs of the library. From 2018 to 2019, William Allen White Library, at Emporia State University tackled multiple transitions in their technical services department by creating a change management process that walked them through the development of a new workflow. The article discusses the changes they made, the challenges they faced, the process that they …
Electronic Theses And Dissertations Workflows: Interdepartmental Collaboration At The University Of Arkansas Libraries, Rachel Paul, Cedar C. Middleton
Electronic Theses And Dissertations Workflows: Interdepartmental Collaboration At The University Of Arkansas Libraries, Rachel Paul, Cedar C. Middleton
Collaborative Librarianship
Creating workflows that involve the work of multiple departments within a large organization can be challenging, especially when the procedures are complex and involve a number of stakeholders. This paper describes and evaluates the redesign of an interdepartmental workflow for the dissemination of electronic theses and dissertations (ETDs) at a mid-sized academic library. The paper outlines the collaborative planning process within the library as well as the eventual outreach to additional stakeholders on campus, addressing the challenges of tackling such communication between the library and other ETD stakeholders. It then presents a detailed examination of the newly revised, semi-automated workflow, …