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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
The Effect Of Leader Behavior On After-Action Review Outcomes, Kelly Prange
The Effect Of Leader Behavior On After-Action Review Outcomes, Kelly Prange
UNO Student Research and Creative Activity Fair
Organizational safety concerns are a critical issue for firefighters. Interventions such as after-action reviews (AARs) may be implemented within firefighter teams to facilitate sensemaking and learning, as well as to foster safety norms. The current study investigated AAR leaders in a Midwest fire department and how their behavior improves individual perceptions of AAR quality, thereby influencing how firefighters perceive team and organizational safety norms. Building upon high-reliability organization theory and theories on the influence of leadership on culture, career firefighters were surveyed to test the mediation model. Results indicated that good AAR leader behaviors promote positive team and organizational safety …
Volunteer Perceptions Of Upward And Downward Communication Facilitate Organizational Commitment, Kelly Prange
Volunteer Perceptions Of Upward And Downward Communication Facilitate Organizational Commitment, Kelly Prange
UNO Student Research and Creative Activity Fair
Retaining productive volunteers is an essential issue nonprofit organizations face, as volunteers help extend the services of their target populations. The current study examined upward and downward communication and training as important volunteer management practices with respect to facilitating volunteer engagement and commitment. Using social exchange theory as a framework, the present study investigated the reasons why organizations should stress giving volunteers training and open communication and soliciting feedback from volunteers. Doing so may initiate a social exchange relationship in which volunteers receive training and communication from organizations and in turn become more engaged and committed to the organization. As …