Social and Behavioral Sciences Commons^™

Performance In Non-Face-To-Face Collaborative Information Environments, Brooke Schaab, J. Douglas Dressel, Mark A. Sabol, Andrea L. Lassiter

Psychology Department Publications

Using technology to obtain and process information requires training not only in human-computer interaction but also in human-human-computer (collaborative) interaction. Warfighters must not only develop their own situational awareness (SA), they must understand each others’ SA (Pew, 1995). This common ground is what each collaboration participant assumes about the others to ensure effective interactions (Ross, 2003; Wellons, 1993). Communication is key. Collaborators must coordinate and share information. Collaboration influences military operations at all levels. Technical interoperability is not enough to produce the synchronization required.