Social and Behavioral Sciences Commons^™

An Examination Of Service Quality And Satisfaction In A Religious Tourism Setting, Mohamed Darfoon

All Dissertations

Since the beginning of time, people have traveled far and wide seeking to gain affirmation of their faith, and to honor the lands where their religious beliefs originated. Faith tourism, or religious tourism, is a pilgrimage that is exclusively or strongly motivated by religious reasons. The pilgrimage to Mecca, known as Hajj, is an Islamic pilgrimage where Muslims travel to Mecca in Saudi Arabia to attend one of the largest religious events in the world, with participation from about 3 million people on certain days every year. Despite its spiritual and economic importance, little attention has been paid to Hajj …