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Reorganizing The Oregon Department Of Human Services : An Exploratory Case Study Of Organizational Change, Charles Anthony Gallia

Dissertations and Theses

For decades, states have tried to reorganize their human service agencies in order to more effectively coordinate and integrate client services. Despite appearing to be a reasonable undertaking, previous studies indicated that such efforts met with only limited success (Dunkle & Surles, 1998; Pindus et al. 2000; Rabin & Steinhauer, 1988; GAO, 1992; Lynn, 1980; Owens, 1985).

This study had three objectives tied to understanding this type of reorganization. First, find out whether the OD process could inform restructuring. Second, determine whether evidence of the constraints to implementing planned organizational change that have been identified in the literature, became manifest …