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Full-Text Articles in Social and Behavioral Sciences
Transformational Leadership In The Public Sector, Glenda Bumgarner
Transformational Leadership In The Public Sector, Glenda Bumgarner
Walden Dissertations and Doctoral Studies
Senior leaders in state government public sector agencies must manage employee performance to ensure quality services to the citizens they serve. Limited academic research exists to study the barriers that these leaders acknowledge as deterrents to managing employee performance. The purpose of this qualitative study was to understand the reasons that public sector leaders at the Ohio Department of Transportation (ODOT) were challenged to manage employee performance and explore the role of transformational leadership. The ODOT was selected for this research because two prior worker surveys conducted by the agency revealed that employee performance accountability was an issue of concern. …