Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Public Administration

MPA Major Research Papers

Theses/Dissertations

2016

Service Delivery

Articles 1 - 1 of 1

Full-Text Articles in Social and Behavioral Sciences

Digital Strategies In Local Government: Private Sector And Early Adopters Lessons Learned, Robert Delorme Jul 2016

Digital Strategies In Local Government: Private Sector And Early Adopters Lessons Learned, Robert Delorme

MPA Major Research Papers

In recent years, both the public and private sectors have been using digital strategies, which represent an integration of business and technology plans in an organization. This paper investigates the early adoption of digital strategies in the public sector at the local government level using case studies for southern Ontario that focus on existing academic and practice-based literature, along with documented government adoptions of digital strategies to identify trends and issues. The findings support the private sector lessons and further indicate that there is little consistency in approach, methodology, or stage of digital strategy implementation within the public sector. Research …