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Social and Behavioral Sciences Commons™
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Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
Social Media As An Innovative Policy Tool: Lessons And Recommendations From The City Of Austin, Jayce L. Farmer, William A. Costello Jr.
Social Media As An Innovative Policy Tool: Lessons And Recommendations From The City Of Austin, Jayce L. Farmer, William A. Costello Jr.
Journal of Public Management & Social Policy
Social media brings opportunities for local governments to innovatively engage the public to enhance service delivery. Using the City of Austin, Texas as a backdrop, we assess the Austin Police Department’s utilization of social media in its communication efforts around community policing. This assessment develops a practical model to evaluate its community policing communication policies and practices by way of social media. The findings from this assessment provide several lessons and recommendations for practitioners to use in their efforts to integrate social media into public service delivery. These lessons and recommendations drawn from this case can provide an example of …
Exploring The Link: Administrative Exclusion And Second Order Devolution, Rhucha Samudra
Exploring The Link: Administrative Exclusion And Second Order Devolution, Rhucha Samudra
Journal of Public Management & Social Policy
Devolution was embedded in the 1996 welfare reform. Using the National Survey of America’s Families, this article explores the relationship between living in a Second Order Devolution (SOD) state and administrative exclusion from a welfare program. Results from the logistic model indicate that low-income clients and single mothers living in a SOD state had an increased likelihood of administrative exclusion. Administrative exclusion reflects bureaucratic choices and rules violations—implying some of these individuals and families may be leaving welfare without having achieved self-sufficiency. Results suggest that a careful evaluation of the state welfare performance measure and of the devolution of authority …