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Full-Text Articles in Social and Behavioral Sciences
Using Lenses To Understand Policy Failures: The Case Of The 2012 Census In Chile, M. Angélica Pavez
Using Lenses To Understand Policy Failures: The Case Of The 2012 Census In Chile, M. Angélica Pavez
Graduate Doctoral Dissertations
Policy failures are controversial, costly, and above all, messy. More often than we wish, what begins as a well-intentioned policy becomes a failure. In all countries and policy areas, some initiatives end up failing miserably, wasting resources, creating endless political struggles, and even affecting countries' governance. However, the perceptions and understanding of failure are dissimilar. Different actors, including researchers, have diverse and indeed conflicting viewpoints of what constitutes failure, its characteristics and avenues of resolution. The growing policy failure literature offers concepts and models to approach this elusive phenomenon, emphasizing the critical role of social perceptions, characteristics of failure episodes, …
Crafting The Government Mobile Application: A Mixed Methods Analysis Of Public Value Creation As It Relates To Citizen Engagement And Participation In The Development Of Government Smart City Mobile Application, Sean M. Mossey
Graduate Doctoral Dissertations
With smart city and e-government (electronic government) initiatives striving for increased levels of citizen participation, public managers continue to search for a way to increase the utilization of Information Technology (IT) services. However, most efforts focus on linking operations and IT services, rather than facilitating greater means of citizen engagement in government service development (Granier & Kudo, 2016). Furthermore, few studies examine the effect of citizen engagement, particularly in relation to the New Information Communication Technology (NICT), or the smartphone mobile application. These smartphones and their associated mobile applications are quickly becoming one of the primary tools for smart cities …