Social and Behavioral Sciences Commons^™

Adjustments To Social Work Practice During The Covid-19 Pandemic In North Carolina: Effects On Burnout And Commitment, Aaron R. Brown, Jayme E. Walters, Aubrey E. Jones, Lara Cates

Journal of Human Services: Training, Research, and Practice

Since the onset of the COVID-19 pandemic, the demand for social workers in the U.S. and abroad has increased. There is demand for more social workers in North Carolina due to ongoing and increasing mental health, substance use disorder, and child welfare needs. COVID-19 has taken a toll on the personal and professional lives of social workers, and research is needed to understand the pandemic’s effects on burnout and commitment among social workers. The present study sought to understand how the COVID-19 pandemic affected the personal and professional lives of social workers practicing in North Carolina and to determine how …

How To Lose $5.2 Million In Your Operational Budget And Still Make It Balance, Tamara Alexander

Certified Public Manager® Applied Research

Some cities experience exponential growth. Some cities experience operating budget shortfalls. Significantly few cities experience both simultaneously and are still able to balance their budgets for the upcoming fiscal year. This is the predicament a small municipality found itself in as it was forced to face unimaginable challenges at the beginning of fiscal year 2022. The operational budget shortfall could happen to any municipality and may have even happened to yours.

This article will explore what happened, how it was discovered, what was done to balance the budget, and what measures were put in place to prevent this from happening …

Developing A Strategic Plan For Municipal Housing Infill, Robert G. Vine

Certified Public Manager® Applied Research

In order for some cities to be competitive for growth, there is a need to emphasize efforts on creating infill. Swapping abandoned, run down houses for new ones benefits the immediate neighborhood and ripples outward through the entire community. Municipalities can proactively work with stakeholders to create a strategic plan to rehabilitate these properties and breathe new life into an existing neighborhood. By stepping into the role of promotor, designer, facilitator, and coordinator, a city can create an environment that is attractive to builders and developers, add housing, and add value to the community. Cities that successfully create partnerships with …

The Importance Of Succession Planning In Local Government, Mendy Davis

Certified Public Manager® Applied Research

All organizations benefit from succession planning. Succession planning is the process used to identify critical roles, skills, and knowledge in your organization and to develop a plan for employees to step into those roles when they become vacant. Due to limited personnel, resources, and budgets, and the belief that succession planning is costly and complex, succession planning is often left unaddressed in smaller cities. Even with limited resources, succession planning adds value to smaller organizations. An analysis of the current talent within a given organization can aid in developing backups and potential successors for any critical roles. Maintaining competitive salaries …

Should Cities Offer Remote Work?, Colleen Martin

Certified Public Manager® Applied Research

In December 2019, the SARS-CoV-2 virus was discovered in Wuhan, China. This highly contagious virus soon spread rapidly throughout the world and brought many countries and cities to a standstill through lockdowns, travel bans, and fear of illness and death. Many employers abandoned in-person work to prevent the spread of what became known as COVID-19, or COVID. Plans were made instead for employees to work from home as employers created modified work environments and moved meetings to online platforms. In 2022, once the virus was considered to be under control and fear began to subside, employers began to reopen for …

The Generational Gap In The Workforce: How Flexible Schedules May Be The Answer, Kelli D. Casey

Certified Public Manager® Applied Research

This article explores the importance of flexible scheduling for smaller municipalities to retain and attract talent and compete in a changing job market. The workforce is evolving, and with each generation that enters the market there is a push for a stronger work-life balance. Smaller cities can meet these generational expectations as well as retain the skills and talents of retiring generations by offering flexible schedules. Flexible schedules may be the answer for small municipalities to stay relevant while staffing their organizations.

Leadership Through Budgeting: Controlling Taxes And Increasing Services, Tony Sims

Certified Public Manager® Applied Research

Local budgets are the key responsibility of elected and appointed leaders, as are ultimate control over how tax dollars are allocated, and which services are provided to the citizens. Nowhere else is leadership more important than during budget preparation. However, local budgeting is typically more an annual event than an ongoing efficient and effective process. By implementing a budgeting process and preparing a budget in accordance with the criteria required by the Government Finance Officers Association’s (GFOA) Distinguished Budget Presentation Award Program and earning the award, local governments can create more efficient and effective operations, improve public trust, and have …

Closing The 911 Funding Gap: Increasing Revenues For 911 Emergency Dispatch Centers, Randy Ross

Certified Public Manager® Applied Research

Since their introduction, 911 services have grown both in geographic scope and in the level of service provided. The revenue used to fund 911 services consists almost entirely of fees and surcharges on wireline, wireless, and Voice-over-Internet-Protocol telephone lines. These fees and surcharges generate billions of dollars each year, but 911 service revenues still fall short of estimated annual costs. Expenditures for personnel and for technology maintenance and upgrades have also increased over time. American consumers’ use of telephone lines has shifted from primarily wireline telephone lines to primarily wireless and Internet-based telephone lines with smaller fees and surcharges, contributing …

What’S Shaking In Timpson: Why All The Earthquakes?, Leslie Leathers

Certified Public Manager® Applied Research

They say that everything is bigger in Texas, and that is especially true of the vast oil fields located throughout the state. Today, Texas is the #1 oil producer in the U.S., producing more than a million barrels per day. Since the start of the most recent oil boom, the Lone Star State has seen a huge increase in seismic activity. Although earthquakes have been happening for years, scientific data has proven the recent events in the small town of Timpson can be attributed to oil field practices. However, state regulators and politicians still say this science is far from …

How Has The Implementation Of Body Worn Cameras Affected Law Enforcement In Texas?, John Brown

Certified Public Manager® Applied Research

Since 2011, when the first body worn camera program for police officers in the United States was introduced in Rialto, California, researchers have been interested in how such programs might influence U.S. law enforcement. Studies in the past several years have examined various aspects of the effects of body worn cameras, including their impact on public relations, police morale, and law enforcement budgets. Also of note is the importance of police compliance with the Freedom of Information Act (FOIA), and the unique challenges presented by body worn camera records with regard to FOIA. This article seeks to determine the effect …

Public Improvement Districts: A Worthwhile Investment?, John Whitsell

Certified Public Manager® Applied Research

Public Improvement Districts (PIDs) are a financing mechanism used to fund new developments and infrastructure improvements. PIDs are relatively easy to create and can be done by the local municipality. A majority of property owners within the district may petition a local government to create the district. Bonds can then be issued to fund a development or infrastructure improvements. Through an industry analysis and view of the current political environment, PIDs are certainly a beneficial mechanism to fund projects otherwise not feasible due to constraints on city budgets. Local elected officials will want PIDs monitored and only used in proper …

East Texas Council Of Governments: Gobus Fare Collection, Melissa Cure

Certified Public Manager® Applied Research

The purpose of this research paper is to provide the decision makers at the East Texas Council of Governments GoBus rural transit system with information as a basis for the future of how fares are collected, and to look for ways to resolve problems in our current fare collection method. The main issue involves accepting cash and checks because of the large service region GoBus Transit covers. GoBus depends on the bus operators to collect fares and make deposits, which becomes a major problem with accounting. As listed on the official website of SWARCO, an Austrian technology company, an “Automated …

Megachurches And Economic Development: Pastoral Interpretations Of Internal And External Expectations On Church Behavior, Ashley E. English

The Journal of Faith, Education, and Community

What sorts of economic development activities do megachurches engage in, and what rationale do leaders give for this behavior? This study provides theoretical guidance for answering this research question through an investigation of megachurches’ extra-role behaviors (ERB) in economic development activities. ERB is a “behavior that attempts to benefit the organization and that goes beyond existing role expectations” (Organ, Podsakoff & MacKenzie, 2006, p. 33). This field study includes an online survey completed by 42 megachurch senior or executive pastors in the Dallas-Fort Worth and Houston-Sugar Land-Baytown Metropolitan Statistical Areas and 23 follow-up telephone interviews. The researcher used these data …

The Impact Of Length Of Stay On Adjudicated Male Youths;' Language Use: Focusing On Linguistic Analysis Of Verbal Samples, Yousun Shin Ph.D., Terry P. Overton Ph.D., Ed.D., Zelica Espinoza M.Ed.

Journal of Human Services: Training, Research, and Practice

The primary purpose of the study was to examine the impact of the length of juvenile offenders’ stay in a residential facility on attitudinal changes, measured by language use of 22 participants’ interviews analyzed by using a computerized text tool called Linguistic Inquiry and Word Count (LIWC) to obtain a measure of language use. A series of one-way ANOVA (SPSS 18.0 version) were used to examine the differences between the groups identified by the length of stay and interview interval. The results indicate that the length of stay significantly impacts language use regarding the language categories of affective process words …