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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Introducing Virginia’S Mobile Solution, Quality Improvement Center For Workforce Development Sep 2019

Introducing Virginia’S Mobile Solution, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Virginia Department of Social Services (VDSS) and the 18 local departments of social services (LDSS) identified the lack of technological supports to help child welfare workers complete the administrative tasks of their job as a cause of turnover. The Virginia site rolled out the first part of their intervention (transcription services) in 2018 and is now preparing to roll out a mobile application in late fall 2019. This one-page summary describes COMPASS, Virginia’s mobile app designed to make it easier for workers to manage the administrative aspects of their job.


Conceptualization Of Faculty Work Motivation: Overcoming The Impasse, Julie Nikolaeva Thompson Jul 2019

Conceptualization Of Faculty Work Motivation: Overcoming The Impasse, Julie Nikolaeva Thompson

Psychology Theses & Dissertations

The work motivation literature is at an impasse. At the same time, changing economic and social conditions necessitate an ongoing transformation for how organizations motivate their workforce. Although changes in the nature of work have captured the attention of researchers, calls for more research to further develop work motivation theory have largely gone unnoticed. The scarcity of new theoretical research contributes to a lack of contextual understanding in work motivation. As such, organizational leaders continue to develop interventions based on the findings of potentially outdated work motivation theories. This may lead to diminished work motivation, productivity, and commitment, particularly for …


Louisiana Selects A Workforce Intervention: Job Redesign & Teaming, Quality Improvement Center For Workforce Development Mar 2019

Louisiana Selects A Workforce Intervention: Job Redesign & Teaming, Quality Improvement Center For Workforce Development

Other QIC-WD Products

For several years prior to the current Administration, Louisiana suffered through an unstated policy of “Do More with Less”: Fewer employees, higher caseloads, less resources, and high employee turnover. In 2016, the Louisiana Department of Children and Family Services (DCFS) leadership determined that supporting and stabilizing the child welfare workforce was a high priority. To strengthen its workforce, Louisiana will implement “Job Redesign and Teaming” as its QIC-WD intervention. The job redesign aspect of the intervention includes a comprehensive job analysis and process mapping to determine which tasks needed to be retained by the child welfare worker and which tasks …


Stress And Burnout: Empathy, Engagement, And Retention In Healthcare Support Staff, Burnette Vidal Jan 2019

Stress And Burnout: Empathy, Engagement, And Retention In Healthcare Support Staff, Burnette Vidal

Walden Dissertations and Doctoral Studies

Research on stress and burnout and their influence on empathy, engagement, and retention, in healthcare support staff is scarce in the literature. The theoretical framework for this study was the conservation of resources (COR) theory which claims that when people are stressed, emotionally exhausted, and experiencing burnout, they protect and preserve their physical and mental resources from becoming depleted by reducing their effort and withdrawing from work. The key research question was: Does burnout mediate the relationship between stress and empathy, engagement, and turnover intentions in healthcare support staff working in a Federally Qualified Health Center (FQHC)? This quantitative, non-experimental, …


The Correctional Officer-Inmate Relationship: Evaluating Job Functionality To Enhance Rehabilitation, Maya Stern Jan 2019

The Correctional Officer-Inmate Relationship: Evaluating Job Functionality To Enhance Rehabilitation, Maya Stern

Faculty Curated Undergraduate Works

The relationship between correctional officers (COs) and the prison populations they survey is vastly understudied in the field of criminal justice. Currently, reports on correctional officers focus on the officers' indispensable role in the prison system as well as their subjectivity to high turnover rates. Studies assessing this relationship would be of great use to prison administrations and the criminal justice system as a whole, because creating effective relationships between COs and inmates may correlate with incidences of job stress and turnover. Utilizing a shift in research would also promote rehabilitative attitudes as the correctional officer and inmate relationship is …


Teachers` Dual Commitment To The Organization And Occupation: A Person-Centered Investigation, John P. Meyer, Alexandre J. S. Morin, Laura J. Stanley, Elyse R. Maltin Jan 2019

Teachers` Dual Commitment To The Organization And Occupation: A Person-Centered Investigation, John P. Meyer, Alexandre J. S. Morin, Laura J. Stanley, Elyse R. Maltin

Psychology Publications

This study extends previous commitment research by applying person-centered analytic techniques to identify and compare profiles of affective, normative, and continuance commitment to the organization and occupation. Latent profile analyses applied to data from 336 Canadian teachers revealed five profiles with unique combinations of the three commitment mindsets across the two targets. Differences observed across profiles in teachers’ turnover intention and physical and psychological well-being are used to illustrate the benefits of taking a more holistic approach to the investigation of commitment compared to analyses involving individual targets and/or mindsets. Implications for commitment theory, future research, and practice are discussed.


Residential Counselor Turnover: The Effects Of Burnout, Vicarious Trauma, Environment, And Self-Care, Kristine Edmonds Jan 2019

Residential Counselor Turnover: The Effects Of Burnout, Vicarious Trauma, Environment, And Self-Care, Kristine Edmonds

Walden Dissertations and Doctoral Studies

Most youth receiving care in residential treatment centers (RTCs) have experienced significant childhood trauma and require intensive mental health treatment to recover from their traumatic childhood experiences. Staff turnover is one factor that can negatively affect outcomes for these children and adolescents. Understanding factors that predict the turnover of professional counselors providing counseling to youth in RTCs can help counselors, supervisors, and counselor educators address barriers to staff retention. The purpose of this quantitative cross-sectional study was to explore the relationship between the turnover of professional counselors providing counseling to youth in RTCs and their perception of the work environment, …