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Full-Text Articles in Social and Behavioral Sciences
How Modifiable Is Behavior? Factors Of Influence For Adherence To Provisions To Protect Minors In The Sale Of Gambling Products., Doris Malischnig
How Modifiable Is Behavior? Factors Of Influence For Adherence To Provisions To Protect Minors In The Sale Of Gambling Products., Doris Malischnig
International Conference on Gambling & Risk Taking
A major challenge for lottery operators worldwide lies in motivating sales partners to check whether customers meet the minimum age requirement for the purchase of lottery products and thus use this control measure to prevent their sale to minors. Measures used by Austrian Lotteries to raise awareness of this topic range from responsible gaming (RG) training for sales partners and the provision of information materials for staff and customers to restrictive procedures like warnings and contract termination when a sales partner is caught repeatedly selling lottery products to minors.
A recent study based on 1,421 mystery shopping tests and on …