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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Using Online Controlled Experiments To Examine Authority Effects On User Behavior In Email Campaigns, Lim Kwan Hui, Ee-Peng Lim, Binyan Jiang, Achananuparp Palakorn Jan 2016

Using Online Controlled Experiments To Examine Authority Effects On User Behavior In Email Campaigns, Lim Kwan Hui, Ee-Peng Lim, Binyan Jiang, Achananuparp Palakorn

Research Collection School Of Computing and Information Systems

Authority users often play important roles in a social system. They are expected to write good reviews at product review sites; provide high quality answers in question answering systems; and share interesting content in social networks. In the context of marketing and advertising, knowing how users react to (quails and messages from authority senders is important, given the prevalence of email in our everyday life. Using a real-life academic event, we designed and conducted an online controlled experiment to determine how email senders of different types of authority (department head, event organizer and a general email account) affect the range …


The Image Of Psychology Programs: The Value Of The Instrumental-Symbolic Framework, Greet Van Hoye, Filip Lievens, Britt De Soete, Nele Libbrecht, Eveline Schollaert, Dimphna Baligant Jul 2014

The Image Of Psychology Programs: The Value Of The Instrumental-Symbolic Framework, Greet Van Hoye, Filip Lievens, Britt De Soete, Nele Libbrecht, Eveline Schollaert, Dimphna Baligant

Research Collection Lee Kong Chian School Of Business

As competition for funding and students intensifies, it becomes increasingly important for psychology programs to have an image that is attractive and makes them stand out from other programs. The current study uses the instrumental-symbolic framework from the marketing domain to determine the image of different master's programs in psychology and examines how these image dimensions relate to student attraction and competitor differentiation. The samples consist of both potential students (N = 114) and current students (N = 68) of three psychology programs at a Belgian university: industrial and organizational psychology, clinical psychology, and experimental psychology. The results demonstrate that …