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Full-Text Articles in Social and Behavioral Sciences
Difference In Attitudes Toward Crew Resource Management Based On Nationality, Christoph Zurman, Herbert O. Hoffmann, Hans-Joachim K. Ruff-Stahl
Difference In Attitudes Toward Crew Resource Management Based On Nationality, Christoph Zurman, Herbert O. Hoffmann, Hans-Joachim K. Ruff-Stahl
Hans-Joachim Ruff-Stahl
The E-3A Airborne Early Warning and Control System aircraft operates with multinational crewmembers from 15 different nations on 12 different aircrew positions. Given this non-standard cultural environment, the authors explored the differences in the attitude toward Crew Resource Management (CRM), based on nationality, and how these differences could be used as a predictor for other nationalities attitudes. The potential benefit of this study may be, that CRM methods could be developed further to either work universally, independent to national or cultural backgrounds, or be adjusted for different cultural contexts in order to be even more effective. Primary data was gathered …
Pilot Study: Measuring Attitudes Toward Ramp Resource Management, Nadine G. Muecklich, Hans-Joachim K. Ruff-Stahl, Ivan Sikora
Pilot Study: Measuring Attitudes Toward Ramp Resource Management, Nadine G. Muecklich, Hans-Joachim K. Ruff-Stahl, Ivan Sikora
Hans-Joachim Ruff-Stahl
Ramp resource management (RRM) is a highly flight-safety-relevant, but to date widely overlooked, part of the air transportation system. Organizational, national, professional, and safety cultures play an important role in setting up resource management and training. This pilot study evaluates the influence of national culture on attitudes toward RRM, based on Geert Hofstede’s Values Survey Module. A slightly adapted version of this survey module was distributed to ramp personnel in Germany and national cultural indices were generated. A one-way analysis of variance revealed that, while some influence of national culture in RRM could be concluded, the majority of the results …