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Social and Behavioral Sciences Commons

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Psychology

Old Dominion University

Psychology Theses & Dissertations

2020

Account recovery

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Full-Text Articles in Social and Behavioral Sciences

Account Recovery Methods For Two-Factor Authentication (2fa): An Exploratory Study, Lauren Nicole Tiller Apr 2020

Account Recovery Methods For Two-Factor Authentication (2fa): An Exploratory Study, Lauren Nicole Tiller

Psychology Theses & Dissertations

System administrators have started to adopt two-factor authentication (2FA) to increase user account resistance to cyber-attacks. Systems with 2FA require users to verify their identity using a password and a second-factor authentication device to gain account access. This research found that 60% of users only enroll one second-factor device to their account. If a user’s second factor becomes unavailable, systems are using different procedures to ensure its authorized owner recovers the account. Account recovery is essentially a bypass of the system’s main security protocols and needs to be handled as an alternative authentication process (Loveless, 2018). The current research aimed …