Social and Behavioral Sciences Commons^™

What A User Wants: Redesigning A Library's Web Site Based On A Card-Sort Analysis, Laura Pope Robbins, Lisa Esposito, Christ Kretz, Michael Aloi

Publications

Web site usability concerns anyone with a web site to maintain. Libraries, however, are often the biggest offenders in terms of usability. In our efforts to provide users with everything they need to do research, we often overwhelm them with sites that are confusing in structure, difficult to navigate, and weighed down with jargon. Dowling College Library recently completed a redesign of its web site based upon the concept of usability. For smaller libraries in particular, this can be a challenge. The web site is often maintained by one or two people and finding the time and resources to conduct …