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Organizational Communication

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Conflict

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Full-Text Articles in Social and Behavioral Sciences

For-Profit Business Leaders’ Perceptions Of Technology And Conflict Resolution In The Workplace, Sherry Hamilton Latten Jul 2022

For-Profit Business Leaders’ Perceptions Of Technology And Conflict Resolution In The Workplace, Sherry Hamilton Latten

Electronic Theses and Dissertations

This dissertation explored for-profit business leaders’ experiences with technology and conflict resolution. With the rise of technology in communications in the workplace and the risk of miscommunications leading to negative impacts on organizational and individual performance, understanding leader experiences is vital to organizational success. The purpose of this basic qualitative study was to understand for-profit business leaders’ (1) perceptions of technology and conflict resolution in the virtual workplace and (2) perceptions of their leadership styles and the impact on conflict resolution in the virtual workplace. Prior literature regarding the impact of technology on communications revealed mixed results with some studies …


Perceptions Of Rural School Principals’ Experiences, Practices, And Understandings Of Conflict And Conflict Management, Tacy Kay Gamel Mar 2021

Perceptions Of Rural School Principals’ Experiences, Practices, And Understandings Of Conflict And Conflict Management, Tacy Kay Gamel

Electronic Theses and Dissertations

The rural school principalship provides unique challenges and great opportunities for conflict and conflict management. However, minimal research exists about the rural principalship or about rural principals’ conflict and conflict management. The purpose of this holistic, multiple case study was to examine rural principals’ perceptions and experiences with conflict and conflict management. Cases had to meet the criteria of the formal rural definition, and participants had to be the sole leader of their campuses. Each of the participants completed a questionnaire, an initial interview, and a follow-up interview. Data collection and analysis revealed the discord experienced by these principals based …


Organizational Change Within Christian Higher Education Institutions And The Reactions Of Faculty, Dena Counts Sep 2019

Organizational Change Within Christian Higher Education Institutions And The Reactions Of Faculty, Dena Counts

Electronic Theses and Dissertations

Christian higher education in the United States is experiencing frequent transformational organizational change that is impacting faculty. Researchers have asserted that frequent, second-order organizational change correlates with interpersonal conflict, and conflict is associated with counterproductive work behaviors (CWBs). These associations between change, conflict, and negative work behavior are important to understand as faculty actions could significantly impact change efforts. Because of the context of Christian higher education, this study was designed to determine if faculty organizational identification influenced the correlations of the variables. It specifically utilized a cross-sectional survey design to assess faculty (N = 267) perceptions of organizational change, …