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Social and Behavioral Sciences Commons

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Medicine and Health Sciences

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Lorelei Lingard

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Full-Text Articles in Social and Behavioral Sciences

Surgeons Managing Conflict: A Framework For Understanding The Challenge, David Rogers, Lorelei Lingard Jun 2011

Surgeons Managing Conflict: A Framework For Understanding The Challenge, David Rogers, Lorelei Lingard

Lorelei Lingard

No abstract provided.


A Theory-Based Instrument To Evaluate Team Communication In The Operating Room: Balancing Measurement Authenticity And Reliability, Lorelei Lingard, Glenn Regehr, Sherry Espin, Sarah Whyte Jun 2011

A Theory-Based Instrument To Evaluate Team Communication In The Operating Room: Balancing Measurement Authenticity And Reliability, Lorelei Lingard, Glenn Regehr, Sherry Espin, Sarah Whyte

Lorelei Lingard

BACKGROUND: Breakdown in communication among members of the healthcare team threatens the effective delivery of health services, and raises the risk of errors and adverse events. AIM: To describe the process of developing an authentic, theory-based evaluation instrument that measures communication among members of the operating room team by documenting communication failures. METHODS: 25 procedures were viewed by 3 observers observing in pairs, and records of events on each communication failure observed were independently completed by each observer. Each record included the type and outcome of the failure (both selected from a checklist of options), as well as the time …