Social and Behavioral Sciences Commons^™

Serving Graduate Students At A Community College Library, Daniel K. Blewett

Journal of Graduate Librarianship

Even though a community college library rarely attempts to offer the same depth of support found at a university, it can still serve the needs of local graduate students in two ways: through the library’s core collection of print and electronic resources, and through its on-site services, spaces, and librarian expertise. Graduate students need to know that these resources are available to them. The knowledge and ability of the librarian is key to supporting this patron group. This article is informed by the author’s experiences at the College of DuPage, a large comprehensive community college in northeastern Illinois.

Spatial Thinking, Gender And Immaterial Affective Labour In The Post-Fordist Academic Library, Karen P. Nicholson

FIMS Publications

Purpose – The purpose of this paper is to use spatial thinking (space-time) as a lens through which to examine the ways in which the socio-economic conditions and values of the post-Fordist academy work to diminish and even subsume the immaterial affective labour of librarians even as it serves to reproduce the academy. Design/methodology/approach – The research question informing this paper asks, In what ways does spatial thinking help us to better understand the immaterial, invisible and gendered labour of academic librarians’ public service work in the context of the post-Fordist university? This question is explored using a conceptual approach …

Return To Work Planning: Covid-19 Re-Opening And The Uncertain "New Normal", Jay-Marie Bravent

Library Presentations

Jay-Marie Bravent discusses the University of Kentucky Libraries Special Collections Research Center's plans for fall instruction and public services.

Quincy Pugh Retiring After 42 Years Working In Public Libraries, Lisa Gieskes

South Carolina Libraries

Quincy Pugh, Film & Sound Manager of Richland Library, has announced that he is stepping down this summer. Pugh is Richland Library’s first film and sound librarian and he shares his vision for libraries.

The Use Of Lapor! As A Medium For Delivering Citizen Concerns About Public Services To Government, Lastria Nurtanzila, Aldi Rizal Prasetya

Jurnal Ilmu Informasi, Perpustakaan dan Kearsipan

The development of information and the rapidly growing digital world have affected all aspects of life, including the public service sector. To make public services more accessible to the community, the Indonesian government has implemented LAPOR!, an e-government application. Citizens can use LAPOR! to submit concerns or complaints regarding public services to the government. The present qualitative study examined the use of LAPOR! as a tool for delivering information to the Indonesian government, using a review of relevant literature and secondary data. The study explores how LAPOR! functions, what features are provided, how citizens have responded to the availability of …

Sistem Informasi Desa (Sid) Terong Based On Community: Towards A Personal Archive Service Model, Titi Susanti

Jurnal Ilmu Informasi, Perpustakaan dan Kearsipan

This article analyzes the process of making Sistem Informasi Desa (SID) based on community established in Terong Village, Dlingo, Bantul district, Yogyakarta. This program is known as the basic administrative system that has compiled the system based on the potential and the needs of society to access public (services). This study uses qualitative research methods. Data are collected through observation, interviews and literature review. Meanwhile, the data analysis carried out through, (1) data reduction, (2) data presentation, and (3) conclusion/verification. The data triangulation technique is used in validation phase in order to make the results are credible. The results showed …

First Impressions And The Reference Encounter: The Influence Of Affect And Clothing On Librarian Approachability, Jennifer Bonnet, Ben Mcalexander

Jen Bonnet

Whether or not a librarian appears approachable in public service environments is critical to providing excellent service, conveying a welcoming space, and encouraging library users to engage with one of the key intellectual venues on our campuses. This study used an image-rating method to assess the influence of affect and attire on patron impressions of librarian approachability. Findings suggest that librarian behaviors do matter, with specific treatments resulting in increased or decreased perceptions of approachability. These findings not only support common sense assessments that an attentive and welcoming environment is essential to encouraging patrons to engage with librarians; they also …

The New Service Desk Model At Uwo’S Allyn & Betty Taylor Library, Rachel Sandieson, Bridget Morant

Rachel Sandieson

No abstract provided.

Scholarly Communication Coaches, J. Steve Brantley, Todd Bruns

Faculty Research & Creative Activity

The Open Access (OA) movement’s impact on scholarly communication has reached a tipping point. Increasingly, legal requirements such as the Illinois Open Access law (Public Act 098-0925) mandate open access to state funded research, and funding agencies are obliging researchers to preserve data in accessible platforms. In addition, publisher-driven “gold OA” and free-access “green OA” require researchers to navigate complicated options for copyright control. Meanwhile, new OA “scholars networks” offer possibilities for collaboration of which scholars may be unaware. These growing trends have ramifications across many disciplines and they create a need that librarians can fill. Subject librarians trained in …

Scholarly Communication Coaches, J. Brantley, Todd Bruns

Faculty Research & Creative Activity

The Open Access (OA) movement’s impact on scholarly communication has reached a tipping point. Increasingly, legal requirements such as the Illinois Open Access law (Public Act 098-0925) mandate open access to state funded research, and funding agencies are obliging researchers to preserve data in accessible platforms. In addition, publisher-driven “gold OA” and free-access “green OA” require researchers to navigate complicated options for copyright control. Meanwhile, new OA “scholars networks” offer possibilities for collaboration of which scholars may be unaware. These growing trends have ramifications across many disciplines and they create a need that librarians can fill. Subject librarians trained in …

Scholarly Communication Coaches, J. Steve Brantley, Todd Bruns

Todd A. Bruns

The Open Access (OA) movement’s impact on scholarly communication has reached a tipping point. Increasingly, legal requirements such as the Illinois Open Access law (Public Act 098-0925) mandate open access to state funded research, and funding agencies are obliging researchers to preserve data in accessible platforms. In addition, publisher-driven “gold OA” and free-access “green OA” require researchers to navigate complicated options for copyright control. Meanwhile, new OA “scholars networks” offer possibilities for collaboration of which scholars may be unaware. These growing trends have ramifications across many disciplines and they create a need that librarians can fill. Subject librarians trained in …

Exploration To Transformation: How To Acheive Big Changes In Your Library, Karen Pillon

Leddy Library Presentations

No abstract provided.

First Impressions And The Reference Encounter: The Influence Of Affect And Clothing On Librarian Approachability, Jennifer Bonnet, Ben Mcalexander

Library Staff Publications

Whether or not a librarian appears approachable in public service environments is critical to providing excellent service, conveying a welcoming space, and encouraging library users to engage with one of the key intellectual venues on our campuses. This study used an image-rating method to assess the influence of affect and attire on patron impressions of librarian approachability. Findings suggest that librarian behaviors do matter, with specific treatments resulting in increased or decreased perceptions of approachability. These findings not only support common sense assessments that an attentive and welcoming environment is essential to encouraging patrons to engage with librarians; they also …

An Annotated Bibliography On Bias In Library Services And Collections, Denise Dimsdale

Georgia Library Quarterly

This annotated bibliography provides a selection of resources that delve into the topic of bias as it relates to library services and collections in the 21^st century. Globalization, corporate hegemony, Internet search engines, and technologies such as virtual reference contribute to an environment where the librarian must be aware of personal and external biases in order to make appropriate decisions. The resources presented touch on ethics, neutrality, social responsibility, advocacy, selection and censorship. This broad spectrum of bias related topics will be especially helpful for librarians providing reference services and collection development in today’s library information environment.

Managing Special Collections: Service, Security, Statistics, Mark I. Greenberg, Lisa W. Hinchliffe, Richard W. Oram

Mark I. Greenberg

No abstract provided.

Managing Special Collections: Service, Security, Statistics, Mark I. Greenberg, Lisa W. Hinchliffe, Richard W. Oram

Western Libraries Faculty and Staff Publications

No abstract provided.

They Sought Our Help: A Survey Of One-On-One Research Assistance At The University Of Tennessee Lupton Library, Sarla R. Murgai

The Southeastern Librarian

Providing research assistance on an individual basis to patrons has long been a standard service in the panoply of services at many academic libraries. The University of Tennessee at Chattanooga (UTC) Lupton Library describes its one-on-one research service as follows: "if you are new to using the library resources, can’t find the right source for your paper or need a demonstration of a database, need help in tracking an obscure article, or have any other questions that require a little extra help, Lupton Library offers one-on-one research help to students and faculty. You many request a research appointment online or …

The New Service Desk Model At Uwo’S Allyn & Betty Taylor Library, Rachel Sandieson, Bridget Morant

Western Libraries Presentations

No abstract provided.

Technical Services Is Public Service: Or How I Got Out Of The Back Room And Why You Should Too, Linda Barrette

Library Faculty Publications

Library traditions are rapidly being broken. Job descriptions, organizational structures, and managerial styles are in flux against a backdrop of stunning advances in technology, the explosion of information and formats, and shrinking budgets. Many people feel they no longer need to visit the library because information is accessible, 24-7, from almost anywhere. What can you do as a traditional technical services librarian to adapt to these changes and their implications? Get out of the back room.

Planning Serendipitous Liaison Outreach, John Glover, Bettina Peacemaker

VCU Libraries Faculty and Staff Presentations

College and university students, staff, and faculty are busier in 2010 than ever before. Many students work full-time in addition to school. With budget cuts, staff members are doing multiple jobs. Faculty members are being hired as fixed-term, temporary, or adjunct instructors more than ever. People do not come to the library as much as they used to, and they are often in a rush when they do.

At the same time, evolving models of reference service mean that liaison librarians are often sequestered in their offices, working elsewhere on campus, or otherwise not available when their patrons happen to …

Expectations & Excitations: The Library As A Happening Place, Alan Bernstein

Georgia Library Quarterly

The article discusses the author's experience of conducting a study on how the library meets the expectations of its patrons at the Odum Library at Valdosta State University in Valdosta, Georgia.

Promoting Federal Depository Libraries: Improving Public Access To U.S. Government Information, Newkirk Barnes

The Southeastern Librarian

Since its creation in 1860, the U.S. Government Printing Office (GPO) has supplied the nation’s Congress, federal agencies, and citizenry with the information they need to carry out their daily activities (Morehead 1999, 15). Through its Superintendent of Documents programs, the GPO produces and disseminates the largest volume of U.S. government publications in the world (U.S. Government Printing Office 2003).

The most widely publicized of the Superintendent of Documents programs is the Federal Depository Library Program (FDLP). Authorized by Title 44 of the United States Code, the FDLP provides the American public with information resources from the legislative, executive and …

Meeting The Patron At The Opac Crossroads: The Reference Librarian As An Online Consultant, Robert A. Aken

Library Faculty and Staff Publications

Reference librarians play an important role when users interact with online catalogs. As consultants at the point of interaction they must educate patrons in the use of the machine and demonstrate their role in finding and providing information. Specific areas of consultation are discussed as is the relationship of formal instruction to point-of-use instruction. The librarian's efficiency and filtering roles are emphasized.