Social and Behavioral Sciences Commons^™

Online Issues Are Global, Carol Tenopir

School of Information Sciences -- Faculty Publications and Other Works

THE INFORMATION INDUSTRY is international. With major English-language online publishers based in the Netherlands, Germany, and Canada (not to mention Alabama and New York), the information you lease may be generated and designed anywhere in the world. Likewise, the issues and challenges facing libraries as they move to large-scale digital collections are global in nature.

Conferences about digital libraries are also international; in September I attended "Digilib: Towards a User-Centered Approach to Digital Libraries" in Finland. Two hundred attendees from over 20 countries discussed how to gather user information for the purpose of designing more useful digital libraries. Sessions were …

Can Document-Genre Metadata Improve Information Access To Large Digital Collections., Kevin Crowston, Barbara H. Kwasnik

School of Information Studies - Faculty Scholarship

No abstract provided.

Managing The Reference Desk Online, Greg Sennema

University Faculty Publications and Creative Works

Communication between reference librarians is vital for the provision of enhanced reference services. This article discusses the creation and application of three Web-based tools that allow librarians to offer quick answers to questions posed on the library's e-mail reference service, to easily share news and ideas with each other between reference desk shifts, and to be actively involved in the scheduling of reference desk shifts.

What User Studies Tell Us, Carol Tenopir

School of Information Sciences -- Faculty Publications and Other Works

Valid conclusions about user behavior should only be made within the research method used by each study. For example, if a researcher interviews academic faculty to determine if they prefer print or electronic sources, the conclusions should only state what faculty prefer, not what faculty actually use.

Managing The Reference Desk Online, Greg Sennema

Library Publications

Communication between reference librarians is vital for the provision of enhanced reference services. This article discusses the creation and application of three Web-based tools that allow librarians to offer quick answers to questions posed on the library’s e-mail reference service, to easily share news and ideas with each other between reference desk shifts, and to be actively involved in the scheduling of reference desk shifts.