Social and Behavioral Sciences Commons^™

Transforming Traditional Reference Services Into Research And Publication Support-Poster.Pdf, Amanda C. Adams, Benjamin Saracco, Karen Stesis, Susan Cavanuagh

Benjamin Saracco

No abstract provided.

Transforming Traditional Reference Services Into Research And Publication Support-Poster.Pdf, Amanda C. Adams, Benjamin Saracco, Karen Stesis, Susan Cavanuagh

Amanda C. Adams

No abstract provided.

Reference Classification--Is It Time To Make Some Changes?, Tina M. Neville, Deborah Boran Henry

Deborah B. Henry

In 2005, the authors tested the consistency and ease-of-use of a skill/strategy-based reference question classification system published by Warner in 2001. Results of that test indicated that the Warner system was a significant improvement over the resource-based traditional system. In this study, reference librarians from other institutions were invited to compare the technologysensitive Warner system to the traditional Katz classification system. The results of this larger test mirror the findings of the original study. Overall, classification was more consistent using the Warner system.

Reference Classification--Is It Time To Make Some Changes?, Tina M. Neville, Deborah Boran Henry

Tina M. Neville

In 2005, the authors tested the consistency and ease-of-use of a skill/strategy-based reference question classification system published by Warner in 2001. Results of that test indicated that the Warner system was a significant improvement over the resource-based traditional system. In this study, reference librarians from other institutions were invited to compare the technologysensitive Warner system to the traditional Katz classification system. The results of this larger test mirror the findings of the original study. Overall, classification was more consistent using the Warner system.

Creating A Culture Of Reading: Readers' Advisory In The Academic Library, Sarah L. Johnson, Janice Derr, Pamela Ferrell

Sarah L. Johnson

Readers' advisory isn’t just for public and school libraries. Popular reading collections in academic libraries can support your patrons’ recreational reading needs and their curricular needs, as well. Topics to be discussed include the benefits and challenges of establishing these collections, undergraduate students’ expectations for offerings in popular fiction and nonfiction in academic libraries, getting your staff involved in working with and promoting these materials, developing local exhibits and book lists, formalizing your commitment to popular reading through your collection development policy, and more.

The Chat Is Coming From Inside The House: An Analysis Of Perceived Chat Behavior And Reality, Elizabeth Berndt-Morris, Samantha Minnis

Samantha Minnis

"Where Is The Fiction Section?" Student Expectations, Faculty Needs, & Staff Involvement In Academic Library Readers' Advisory Service, Sarah L. Johnson

Sarah L. Johnson

This presentation offers a case study on the approach taken by Booth Library, Eastern Illinois University, in regard to popular reading collections and readers' advisory work. Topics include undergraduate students' expectations for offerings in popular fiction and nonfiction in academic libraries, how recreational reading collections can support curricular needs, and how staff can become involved in collection promotion by means of training workshops, development of local exhibits and book lists, and more. Presenter notes included.

Digital Reference Service: Concept, Development And Models., Nadim Akhtar Khan, Mohsin Ashraf

NADIM AKHTAR KHAN

Reference Services has always been adapted as means for providing assistance in locating and accessing information resources. With the advancements in web technologies and emergence of Digital libraries the concept of Digital Reference Services revolutionized the library service scenario with consistent developments throughout the world and emergence of some famous Digital Reference Models. The present paper attempts to trace the development of the concept and emergence of different Digital Reference Models along with their features.

Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Andy Huse, Barbara Lewis, Matt Torrence

Barbara Lewis

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing recommendations to give librarians greater flexibility and to better respond to the information-seeking needs of users. These recommendations were based on statistics of desk usage, collected with the newly adapted online tool Desk Tracker, and structured interviews with library administrators. The taskforce was interested in how these stakeholders use quantitative data in decision-making.

Re-Inventing Reference, Lynn Sheehan

Lynn Sheehan

No abstract provided.

Re-Inventing Reference, Lynn Sheehan

Lynn Sheehan

No abstract provided.

Re-Inventing Reference, Lynn Sheehan

Lynn Sheehan

No abstract provided.

Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks

Jeffrey A Franks

Session Control Software, Jeffrey A. Franks

Jeffrey A Franks

Re-Inventing Reference Services, Lynn Sheehan, Julie Garrison

Lynn Sheehan

No abstract provided.

Federated Search Falls Short, Stacey Knight-Davis, Sarah L. Johnson, Karen Whisler

Sarah L. Johnson

After adopting a federated search product and featuring it prominently on the library's Web site in 2006, Booth Library greatly reduced the visibility of the product in 2008 due to poor performance and lower than expected use. This session provides evidence from actual practice on the use of federated searching.

The Desk And Beyond: Next Generation Reference Services, Sarah Steiner, Leslie Madden

Sarah King Steiner

The Desk and Beyond is intended to provide a thorough exploration of the present and possible future applications of eleven of the most promising new reference delivery methods. In order to reflect the growing role of the digital environment while still respecting the importance of in-person interaction, a balance of physical and virtual methods has been maintained. This collection is intended to provide inspiration for potential reference services at your library; each chapter provides an introduction to an innovative service concept and an annotated list of sources for additional research.

Introducing Learning Commons Functionality Into A Traditional Reference Setting, Jeffrey A. Franks

Jeffrey A Franks

Reference Librarians Speak For Users: A Learning Commons Concept That Meets The Needs Of A Diverse Student Body, Jeffrey A. Franks, Michael P. Tosko

Jeffrey A Franks

Beyond The Statistical Abstract, Stacey Knight-Davis, Jocelyn Tipton, Jan Sung

Stacey Knight-Davis

Access to government numeric data and statistical information has changed dramatically in recent years. By making it easier to find, patron demand continues to grow. Where will the look for it, and how will the use it? This session will include sources for finding data, examples of how to manipulate it, and ways to incorporate it into mapping programs.

Learning Commons Concept, Jeffrey A. Franks

Jeffrey A Franks

The Internet And Reference Services: A Real-World Test Of Internet Utility, Joseph Zumalt, Robert Pasicznyuk

Joseph R. Zumalt

Many libraries now provide Internet access for their patrons and staff or are planning to do so. The push toward Internet access in libraries is proceeding despite the fact that establishing and supporting access is time-consuming, expensive, and fraught with political and policy implications. How useful is the Internet in carrying out the demands of contemporary libraries? Given that library budgets are finite with extreme demands for diversified collections and services, what gains, if any should library professionals expect from the investment in network connectivity? This study seeks to test the Internet's effectiveness at an important facet of library practice-answering …

Forming A Reference Service Philosophy, Jeffrey A. Franks

Jeffrey A Franks