Social and Behavioral Sciences Commons^™

Staff Training At A Combined Services Desk, Anne E. Rauh, Anne Glorioso, Amy Kindschi

Anne Rauh

In the summer of 2008 Wendt Commons undertook the ambitious task of formalizing a training program for all library staff (including students) who work at the combined services desk. Panelists will discuss the development process, show materials created for the pilot program, and offer an evaluation of the outcome. Please attend this session for an engaging discussion of library staff training and leave with ideas that can be implemented in any library setting.

Reduce, Reuse, Recycle: Revamping A Freshman Seminar Information Literacy Program, Amanda Izenstark, Mary Macdonald

Amanda Izenstark

Learn how the University of Rhode Island Library renewed their freshman seminar information literacy sessions without reinventing the wheel. Get ideas for reviving your current presentation and engaging students, while providing first year students with a broad view of your library space and services in 50 minutes or less. This renewed Library Experience program is an engaging and flexible three-part program that introduces students to a multitude of services, spaces and ideas about the who, what, when, where and how of an academic library. The new program reduces student boredom and librarian apathy through a model that accommodates differences in …

Using A Rubric To Assess Freshman English Library Instruction, Susan Gardner Archambault, Elisa Acosta

Elisa Slater Acosta

Ordering Up Gimlet For Data Mining Success., Susan Gardner, Ken Simon

Susan Gardner Archambault

Making Reference Service Count: Collecting And Using Reference Service Statistics To Make A Difference, Judith Garrison

Judith Garrison

The Association of Research Libraries requirements for quantifying reference services are inadequate for a complete and accurate reflection of the complex nature of modern reference services. Using resources at hand, a medium-size academic library created an online system to collect, store, analyze, and use reference statistics. Information is entered at the point of service in a Web-based interface located on the computer desktop of each librarian. When record keeping and reporting processes were customized, automated, and made accessible to librarians, the data collected proved invaluable in tracking trends in reference service, monitoring library initiatives, and providing reference librarians information for …

Carl Research Award [Awarded By The California Academic And Research Libraries Association], Shannon M. Staley

Shannon M. Staley

As the Library and Information Science profession has developed a range of core competencies for information literacy based on the Association of College and Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education, the need to assess students' progressive understanding of those competencies has become critical to determining the effectiveness of various library instruction approaches. Currently, there is no standardized or uniform way of assessing student information literacy skills at our library. A review of the literature reveals that many assessment surveys in the field are created without a process of standardization to determine whether respondents interpret questions correctly. …

Csu Mini Grant [Awarded By California State University], Shannon M. Staley

Shannon M. Staley

To apply quality research on information literacy, two graduate students will be hired. One will employ appropriate statistical methods for data collection. The other will program these new statistical reporting features into an online assessment tool and improve its overall usability. This will enhance an understanding of how library instruction impacts SJSU students’ educational experience.

Public Services Training At Wendt Library, Anne E. Rauh, Anne Glorioso

Anne Rauh

No abstract provided.

Exploring Library 2.0 On The Social Web, Steve Brantley

Steve Brantley

Library 2.0 literature has described many of the possibilities Web 2.0 technologies offer libraries. Case studies have assessed local use, but no studies have measured the Library 2.0 phenomenon by searching public social networking sites. This study used library-specific terms to search public social networking sites, blog search engines, and social bookmarking sites for activity associated with librarians and library users. Blog search data about the recentness of activity or the popularity of a blog post indicate Library 2.0 technology has many early adopters but provide less evidence of sustained use. The results follow a curve resembling the 80 / …

Solving The Rubrics Cube: Using Assessment To Sharpen Library Instruction, Elisa Slater Acosta, Susan Gardner

Elisa Slater Acosta