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Social and Behavioral Sciences Commons™

Open Access. Powered by Scholars. Published by Universities.®

Library and Information Science

Western Washington University

Selected Works

2012

Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Managing Special Collections: Service, Security, Statistics, Mark I. Greenberg, Lisa W. Hinchliffe, Richard W. Oram Jul 2012

Managing Special Collections: Service, Security, Statistics, Mark I. Greenberg, Lisa W. Hinchliffe, Richard W. Oram

Mark I. Greenberg

No abstract provided.

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Undergraduate Research Programs And The Academic Library, Nancy Cunningham, Richard Pollenz Ph.D., Drew Smith, Mark I. Greenberg Ph.D. Apr 2012

Undergraduate Research Programs And The Academic Library, Nancy Cunningham, Richard Pollenz Ph.D., Drew Smith, Mark I. Greenberg Ph.D.

Mark I. Greenberg

Undergraduate research (UR) programs attract highly motivated students who often continue on to graduate/professional schools but may lack necessary information literacy skills. Collaboration with UR programs provides librarians new opportunities to help students develop these skills and work with specialized collections in the context of a research experience. In this webinar, librarians and UR administrators share their experiences in forging collaborations based on UR and library training resources, explain how information literacy skills programming has been embedded into UR, and demonstrate how this partnership has led to greater visibility of library services, collections and UR among all undergraduates.

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Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall Jan 2012

Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall

J. Gabe Gossett

Purpose– The purpose of this article is to explore the process of implementing LibAnswers, a reference statistics collection and analysis software, at multiple service points in an academic library and to outline the benefits of the process. Design/methodology/approach– The article outlines the process used to implement a statistics software, including initial testing, development of categories and terms used to define the question types, and training of library staff. Findings– Implementing a statistics program at multiple service points takes flexibility and patience. The biggest challenge faced was developing common terms to define what each desk did and how the statistics would …

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